Cadillac SRX for Sale in Ferndale, MI

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Used
$7,999 73,602 mi.

2008 Cadillac SRX V6

Great Deal
HOT CAR
Suburban Ford of Ferndale
(877) 276-7939
4.5 (267 reviews)
0 mi. from 48220
  • Ext. Color: Gold
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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(877) 276-7939
Phenomenal Service and Friendly Salesman!
by ToneUofM from DealerRater.com
November 30, 2018
I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
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Cadillac Certified
$26,499 24,692 mi.

2015 Cadillac SRX Luxury Collection

Good Deal
Prestige Cadillac
(866) 415-6642
4.9 (158 reviews)
6 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: FWD
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(866) 415-6642
Worth the drive
by VJ from Rochester Hills
November 12, 2018
My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
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Cadillac Certified
$24,199 40,032 mi.

2015 Cadillac SRX Luxury Collection

Good Deal
Prestige Cadillac
(866) 415-6642
4.9 (158 reviews)
6 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Silver
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: FWD
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(866) 415-6642
Experiencing Henry Flakes
by Rich Udman from Chesterfield Michigan
July 17, 2018
This man, Henry Flakes, is the most sincere and thoughtful sales person I have ever encountered. Very selfless and attentive. I really enjoyed the buying experience at this dealership. Completely unique. Be careful, though. Mr Flakes is a video ham!!!
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Cadillac Certified
$26,999 34,894 mi.

2015 Cadillac SRX Performance Collection

Good Deal
Prestige Cadillac
(866) 415-6642
4.9 (158 reviews)
6 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Blue
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 415-6642
Doctor
by Superdrdago from St Clair Shores, MI
April 24, 2018
Awesome sales and service department! Brent B was my salesman, his attention to detail made me a customer for life! The leasing process was so smooth, it made the entire visit to their dealership really enjoyable.
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Used
$16,500 49,361 mi.

2015 Cadillac SRX Base

Great Deal
Quattro Motors
(313) 486-0941
5 (42 reviews)
9 mi. from 48220
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(313) 486-0941
private buyer
by James Mink from Taylor, Michigan
June 29, 2018
Doug was a great salesman. He did not try to over sell the car I was interested in. He answered all my questions . when I made an offer, he took it to the manager and we came to an agreement. The whole deal was very quick with no issues. The car is what I expected. I would recommend this salesperson to anyone I knew was looking for a good used car.
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Cadillac Certified
$29,388 18,152 mi.

2016 Cadillac SRX Luxury Collection

Good Deal
Les Stanford Chevrolet Cadillac
(313) 915-4610
4.7 (615 reviews)
11 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Silver
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: FWD
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(313) 915-4610
A Great Sales Person
by Michelle from DealerRater.com
November 20, 2018
I had looked at the xt5 at 2 other dealers. Salesperson Michelle Sladovich at Les Stanford was the best I recommend her. She was wonderful to deal with and the reason I am driving a Cadillac today.
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Used
$21,998 52,280 mi.

2014 Cadillac SRX Luxury Collection

Great Deal
Genesis Cadillac
(586) 630-3635
4.7 (13 reviews)
11 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Brown
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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(586) 630-3635
Customer service that went above and beyond
by Macuga, Jason from Grosse Pointe Park, MI
November 18, 2018
My service rep as well as the service manager went above and beyond to help me out. They know I have had a serious of problems with the vehicle between tire/rim issues, headlights, and computer/electric issues so when 8 month old tires all needed replaced as well as a cracked rim AND the rear shocks/pump they did everything they could to minimize the cost. They recommends tires with a large tread life warranty that at least will be replaced if they run out in 15-20,000 miles like these did which is ridiculous considering nearly all of it is expressway driving in light traffic. I will never buy any tires made by Goodyear again. They also did the service in steps and prevented me from getting recommended work that was not mandatory at the time, not the usual dealership way which was refreshing. Long story short, the Genesis service team did enough for me to rethink my stance on never buying a Cadillac again. Although they cannot prevent the quality issues or control the cost so odds are I will sell this one in the next 10-13’days and switch back to Ford/Lincoln since I had twice as many miles on those cars and never had half this many issues
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Used
$26,900 24,142 mi.

2016 Cadillac SRX Luxury Collection

Good Deal
Carvana
(313) 332-4166
4.7 (225 reviews)
12 mi. from 48220
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(313) 332-4166
Quick, easy, precise
by Taylor from DealerRater.com
December 4, 2018
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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Used
$15,500 47,929 mi.

2011 Cadillac SRX Performance Collection

Good Deal
Suburban Toyota of Farmington Hills
(888) 591-6867
4.9 (329 reviews)
13 mi. from 48220
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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(888) 591-6867
Best car buying experience we have ever had
by The kelleys from DealerRater.com
December 5, 2018
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
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Cadillac Certified
$29,199 30,044 mi.

2016 Cadillac SRX Luxury Collection

Good Deal
Suburban Cadillac of Plymouth
(866) 674-3099
4.9 (196 reviews)
17 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: White
  • Int. Color: Brown
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 674-3099
My experience at suburban Cadillac.
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
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Cadillac Certified
$26,000 36,256 mi.

2015 Cadillac SRX Performance Collection

Good Deal
Suburban Cadillac of Plymouth
(866) 674-3099
4.9 (196 reviews)
17 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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(866) 674-3099
First Time Cadillac Owner
by Reluctant New Cadillac Owner from Plymouth, Michigan
August 9, 2018
I must be honest and say that I've been apprehensive and on guard about this dealership since I purchased my CTS this past March. I was formally a Lincoln owner, and always blown away by how wonderful I was treated at Hines Park Lincoln of Plymouth. My apprehension about this particular dealership stem from a very bad experience in 2001, when my vehicle, not a Cadillac, was brought in for body work following an accident. I was reassured by my salesperson that since that time, they had made seeping changes and all the issues had been eliminated. My last experience on August 2, has left me wondering about this. I'd like to start by saying that each time I've visited the dealership, I've been impressed at the warmth and curtesy of the front-line employees. They make an effort to make certain that you've been taken care of. With that said, this was my experience; I arrived at 7:30 (ish), to have routine maintenance performed on my CTS, (oil, lube, tire rotation). I decided to wait, because I had been told the day before that if I arrived early, I'd be in and out. Three hours later my car was ready. In my opinion, this is not 'in and out', but I understand that things sometimes happen that cause unexpected delays. As always, when my car was returned to me, it was freshly washed and hand dried. When I returned home I noticed that one of my tires had a bulge in the sidewall. I immediately returned to the dealership. How could they rotate the tires and not notice this defect is beyond me. I was politely taken care of as soon as I returned. Foolishly, since they hadn't noticed this while I was there a few minutes earlier, I assumed I'd be taken care of A.S.A.P. and didn't even think to request a shuttle back home. Almost 3 hours later, the tire had been replaced. * A side note: I purchased, (with some hesitation I might add), the tire insurance for my run-flat tires ... and I'm so grateful that I did. These are expensive, vulnerable tires, especially when you consider the state of the roads in Michigan. Continuing with my review. While I was very disappointed that what I thought would be a 1 hour maintenance visit had somehow turned into nearly 6 hours of waiting, the ordeal was finally over; or so I thought. When I arrived home the second time, I noticed that two of the wheels had been scratched, not severely, but scratched nonetheless. I hand wash my car, so I know every mark on it, and where or when it occurred. I was leaving to go out of town, so I never called or returned to the dealership to address these scratches. This incident reminded me of my experience in 2001. Even then, I was always treated respectfully by the front-line folks, but the 'behind the scenes' people showed very little respect or integrity for my vehicle. They seemed to be a big ball of contradiction. I realize that there are some folks out there dripping in cash, and perhaps they aren't bothered by a few scratches on $400.00 chrome wheels, but I'm not one of them. When you pay a lot of money for a vehicle, it only seems fair that you should expect that the people that you intrust to service it, are going to do so with care. I've rated this experience a 3, but in all honesty, I should be less. I'm now faced with either dealing with the scratched wheels, or learning to live with them. In reality, it doesn't escape me, that it is after all, just a car. On my next visit however, (which hopefully will not be any time soon), I'll be sure to request either a loaner or a shuttle back home. I will also remind them to speak with those who will be working on my vehicle, to treat my car the way they would want THEIR car treated. While it won't be convenient, I'm considering the idea of bringing my vehicle to another Cadillac dealership for future service.
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Cadillac Certified
$21,999 51,561 mi.

2015 Cadillac SRX Luxury Collection

Great Deal
Suburban Cadillac of Plymouth
(866) 674-3099
4.9 (196 reviews)
17 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 674-3099
Excellent Service
by T Barr from Plymouth, MI
February 8, 2018
I was involved in an accident and called the dealership as soon as I received the report from the officer. Don took my call and had everything ready for when I got there. From the time of the accident until I drove away from the dealership (in a similar vehicle) it was less than one hour. Throughout the repair process, Don called and kept me informed. My XT5 looks great and you cannot tell it was involved in an accident.
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Used
$17,664 72,250 mi.

2014 Cadillac SRX Luxury Collection

Great Deal
Suburban Cadillac of Plymouth
(866) 674-3099
4.9 (196 reviews)
17 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(866) 674-3099
Very Satisfied
by Cynthia T. Johnson from Dearborn Heights, Mi
February 5, 2018
I had the pleasure of working with Darius Thompson. He was excellent. He answered all my questions and was very knowlegible. He was patient and handled all my concerns . He took out the time to explained all the features on my car and let me know that if I had any other concerns in the future to just stop in. My experience at this dealership with Darius was 100%.
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Used
$22,800 64,567 mi.

2016 Cadillac SRX Luxury Collection

Great Deal
Suburban Cadillac of Plymouth
(866) 674-3099
4.9 (196 reviews)
17 mi. from 48220
Authorized Cadillac Dealer
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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(866) 674-3099
Replacement of Transmission Cooler lines on CTS
by Michael Thomas from Farmington Hills, MI
January 4, 2018
I was not completely satisfied with the service repair I received at Suburban Cadillac of Plymouth. I feel I was overcharged on the labor costs for the replacement of transmission cooler lines on my Cadillac CTS. I have been getting my vehicle serviced at this location (previously Don Massey) since 2010 and this visit has truly left me with great disappointment. The service department at our dealerships should be in the business of providing great service repair while ensuring that service is fair to the customer?s wallet. The relationship that was established with the many years of business I have given to this location was ruined when I was charged such an outrageous price for the replacement of the transmission cooler lines.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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