Used Cadillac XT5 Premium Luxury for sale near Pasadena, TX

Our experience with Don Brooks was the best I’ve ever experienced buying a car. He was very kind and listened to what we wanted. Was not pushy at all. A pleasure to work with. Highly recommend asking for him.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

We had a good experience with Emmons. Josue was easy to work with and understood our needs.

5 Stars ? Because Tyler the Wolverine Deserves a Cape (and Probably a Raise) Let me just start by saying?I came into this Chevy dealership ready to test drive a car I found online and roll out like a boss. But? the car was awful. Like, ?Oh no, absolutely not? awful. Enter Tyler the Wolverine, who did not run for the hills when I turned into an indecisive, mildly neurotic car shopper (bless him). Instead, he rolled up his sleeves and got to work finding me something that actually made sense for my life. We had a few tech gremlins pop up in the process (as they do), but Tyler stayed calm, professional, and relentlessly positive?like some kind of car-selling, problem-solving spirit animal. Just when I thought I was leaving with one electric car, boom, last-minute glitch, and we had to switch cars at 8:30 at night. Did he panic? Nope. AJ the finance wizard came in clutch and had the paperwork handled like a boss, explaining everything with patience and clarity?even while the clock was ticking. And then?because life loves drama?I left with barely any charge in my new EV. Tyler literally handed me cash for a nearby charger (legend), and when I pulled up to the station? HE WAS ALREADY THERE. After hours. At night. Walking me through the charge process like it was just another part of the job. But wait?it gets better. I live in a small town with very limited charging options, so when things got a little tricky, Tyler (aka Wolverine) drove on his own time on a SUNDAY and overnighted me a charger. Who does that? Seriously. Also huge shoutout to Anthony, the first person I started with. He had a doctor?s appointment the day I came in but STILL stopped by afterward just to meet me and help. He and Tyler truly teamed up like Marvel superheroes and helped me every step of the way?through the charging chaos, the car switcheroo, and all the wild in-between. If you want a dealership that treats you like a real person (even when you?re slightly frazzled and running on vibes), ask for Tyler and Anthony. They went above and beyond in ways that you just don?t see anymore. And if Chevy doesn?t give them a raise, I will personally start a petition.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

They were amazing, easy to talk to and just amazing overall. I couldn’t ask for a better job. Great and beyond just amazing and they knew how to serve the people

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Great, Vickie?s the best service writer that I have ever had. The dealership looks after their customers, and makes sure they are satisfied with the results of the repaired vehicle.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I cannot recommend this location enough after the excellent service and very good experience I had with my first time financing a vehicle. Cesar Rodriguez and Raul Silva both worked with me to find a vehicle that suited my needs within my price range. These gentleman were extremely patient and professional when handling the sale. I would also like to thank Mark and Brandon in financial services. They both persisted through technical difficulties in order to deliver excellent customer service all the way to the end. I would absolutely recommend this location if you’re in the market for a used vehicle and I will be returning in the future!

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Ron Craft did great! It was a good buying experience. 10/10 recommend. John was very helpful and made sure we had everything we needed and wanted.

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I have visited this Carmax location several times over the years, but I?ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it?s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don?t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn?t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that?s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I?d change is that Carmax could do a better job tracking where the vehicles are on the lot.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

My experience was Exceptional and Exceeded my expectations!

Sales staff are very professional and do a great job with communication with the customer. Jacob has been great to work with on my purchase.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Ernest does a great job getting my car service done quick. I have been going there for many years. Great job, great service! I love specials and coupons. Who doesn?t?

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Attention to detail: I like having the maintenance sticker reminder on my inside windshield. This little detail was overlooked on this visit. I like this reminder

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.