Used Cadillac XT5 for sale in Plano, IL

Sales personnel are so courteous and professional. No pressure to purchase any vehicle. Answer questions. Agreeable to negotiate sales. Will recommend Gjovik for both new/used vehicles!

Ease at getting in and out of vehicle. Surprised at the amount of leg room in booth front and back seats. Good for around town and for traveling. CUE prone to fingerprints. Dependable. Did not like the run flat tires. Harsh ride and noisy. Great styling.

I live 4 hours away but made the trip to Fox Valley because they had the exact truck I wanted and at a great price. Joe was super helpful and sent extra pictures in advance and took time to answer all my questions to make sure it wasn't a wasted trip. When I got there the truck was exactly as he presented it. Joe was personable and professional and made the experience great. Best car buying experience I've had!

We bought this vehicle because the front seats have a lot of room and comfort and also because the back seats fold down flat and the cargo area is larger than competitors. Bonus was the Bose sound system and the attractive styling of the vehicle inside and out. Cons would include: The electronic and GPS systems which are not as good as competitors. The rear window, which gets dirty very easily and has a small wiper. The tire need replacing and we have just over 30,000 miles on the vehicle. The back up lines on the rear view camera (which I love) often don’t appear, but do appear when I put the vehicle in drive. And for me personally, the car dealers I have had to deal with leave a lot to be desired.

Excellent sakes and customer service ! Third Cadillac our immediate family has purchased or leased in past few years with always the best staff and service Salesman Joe Pro was extremely knowledgeable and helpful as was finance. Also the young gentleman who provides vehicle setup and training was incredibly helpful

Great car/suv fuel economy is great comfort and convenient is great Very quiet smooth great in snow and rain would definitely recommend this suv great value

The vehicle is very roomy, has lots of cargo space, and full of technology! Fits perfect for my family of 5, absolutely recommend it to everyone.

Car was serviced properly delivered back to me on time for the facilities are very nice the people are very courteous a genuinely good experience e

It's my first time buying a car so my clueless self, walked in there super confused and stupefied. Brought my middle aged Asian mother along who had so much to say about things she didn't understand either. So they had to deal with me taking forever to translate and go back and forth. Bryan is my new favorite person, thanks for dealing with me.

I have this for 4 years now, single owner, and absolutely no issue at all. Very dependable. I made 5-6 trips to VA during these 4 years.

Bill Jacobs MINI sales and service are a pleasure to work with. They truly make owning a Mini and even more special experience. Big thank you to Mitch for seamless and friendly service appointments!

Good job, clean facility, nice people , fast service, what more can I say. I certainly count more words than this but I guess I need to say more

I bought a Lexus LX570 from Greg. I was nervous as I never bought a car without driving it or over the internet. They delivered the car to my home and offered me more than a fair trade on my Mercedes. I was more than happy with the LX and Greg was great. I would not hesitate to trust Greg's word. It was a great buying experience and they did not disappoint me. I highly recommend this dealer.

We found the XT5 to be truly be a luxury vehicle. Exceptional value for what you get. Very comfortable ride. Well designed interior. Elegant exterior styling as well.

My son and I visited the dealership looking to purchase his first car. From the greeting of the Sales Team to Finance, it was a great buying experience. A special thank you to Xavier Crump (Salesperson) and Dean (Finance), who made the deal happen. You don't find many people who actually care about you as a person and not looking just to make the "sale". My son is pleased with the purchase of his 2017 Malibu. We are appreciative of your dealership.

This vehicle is soo comfy and a pleasure to drive. Plenty plenty plenty of space for the kids in the back and also a lot of cargo space.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

Love the ride, features and appearance. The size was perfect for us. Clean, low milage and great looking. Color was perfect. What more could you want in a car.

I took delivery of a custom ordered Cadillac CT5-V on September 4th. Ever since then it has been in the shop for about a month for the same steering and suspension issue. I have an appointment on Tuesday, October 27th to give them a 4th crack at it. To be fair, the first replacement power steering rack GM sent them turned out to be defective. However, the dealer has been really, really good throughout the ongoing ordeal. They listen, and don’t try to deny problems. Michael Ammerman, the service advisor I’ve been working with has been patient, attentive, and communicative through the whole process. The mechanic doing the repairs, I think Rich is his name, has also been good to work with. Shoutout to both of them for some of the best dealer customer service I’ve ever experienced. Finally, the loaner cars they put you in are Cadillacs as well, so that’s nice. Honestly, the best service I’ve ever received at a dealer, bar none. I just hope they and GM can get to the bottom of the issues with the car.

Bought this car used with 30,000 miles on it. Smartest car buy I've ever made. Riding in luxury for less than the price of an average new car. I've had it a month now and love driving it. Lots of safety features and technology.

Fran was amazing to deal with. I first spotted the car on Cars.com and wanted to know if it was still available. Fran contacted me immediately and I stopped in for a test drive. I had already been to one dealership and I let the sales manager there know the difference in working with Heritage, as he inquired later why I didn't purchase through them. Fran was far better on follow up than his sales consultants were. She was one of the nicest sales people I've ever met. She was professional, friendly, and It didn't matter whether I was purchasing a used car or one that didn't have a huge price tag, she treats you like you're her most important customer if not her only customer of the day. I believe that's what set her apart from all the rest. Every question or concern I had, she responded immediately. If she didn't know, she'd find the answer and promptly reply. She was on the ball with everything. She suggested a small deposit to hold to car, which I appreciated. I pointed out to the other dealership that their sales consultant never showed me the car I went there to see as it was being serviced, and then steered me towards others, but gave me a vague and general price group of $12,000-$15,000. Then he tried to steer me towards a new car, which was out of my budget, but suggested stretching even more so than I already was in going up a couple thousand. He also never bothered to even look at my car that I mentioned I wanted to trade in, and he never gave me a value for it while I was there. That was before I went to Heritage and met with Fran. Wow, what a difference it is working with her. I now understand why Fran is so successful at selling cars. Even when securing my own financing, which I thought was a better rate than what a dealer could provide, they came in a notch better than my credit union offered. I made up my mind within a week and took the car home that night, once I applied for financing. I told the other dealership that I felt like I was buying a car from my sister, if I had one. That's how much I trusted Fran. She was sincere throughout the entire process. I felt guilty looking at other cars (you want to be 100 percent it's the right car), because that's how nice she was. The more I looked, the more certain I was . The car was immaculate for a 2015 and I love driving it. One small glitch, the battery in the key fob was low a few days after I bought the car. I was worried as it wouldn't start but the owner's manual indicates you can just hold it against the ignition button when the battery is low to start the car, which worked. I stopped in at a local hardware store and they replaced the battery for me. I'd still rate it an excellent experience.

This is the best riding car I’ve owned. I love it and would recommend this vehicle. The color is beautiful and love the interior. It’s good on gas

I needed to purchase a car due to an accident that was not my fault. A stressful situation already. Sultan Matariyeh was very helpful at comparing the options, matching them to my needs, and showing me all the features that were foreign to me. I highly recomend him as a saleperson at the Lombard Toyota.

Fantastic customer service in very difficult times. They were set up with safety measures to make our buying experience the best it could be. They were very low pressured during our decision process. Fran was a great help and explained everything in the car!

I did not have a service appointment and Burrell got me in right away Great Job Heritage Cadillac keep up the Great service