Used Cadillac XTS for sale near Madison Heights, MI

Brought my Pacifica in for a scheduled service . Work was performed promptly and correctly. Vehicle was returned clean and was well taken care of. I will continue to use this dealership.

Got a 2013 about a month ago with 60K in nearly perfect condition. I have spent some time and money fixing little things - these cars are complicated and loaded with delicate technology. The CUE radio has been replaced, as has the electronic dash - which are both a very nice feature but are known to fail. It drives beautifully, has tons of room, is a fantastic value proposition, and looks very nice. The overall finish is very high and of very good quality on these cars. The owners complaining here are the ones that drive them hard and the only attention the car gets is when they drop it off to the dealer for something and then agree to fix things. Plan to spend a lot of money keeping one going if this is you. If you can do most things yourself, and keep it properly looked after, it's typical of any common luxury car. They ALL have their quirks. If you really wanted a toyota or a honda economy car then this isn't the car for you - go buy one of those, you'll hate owning one of these. Me? I just love it! Next costly maintenance is the magneride suspension - it does wear out, and typical engine cleaning - valves, injectors, plugs, etc. All fluids are new, brakes are new, tires are new. Everything is expensive for these cars.

The whole long distance purchase went very smoothly. Very professional and efficient team. We did drive up to pick up our new car and were given a thorough briefing and demonstration on our car. Thank you Greg for a wonderful experience and the knowledge you gave me made me feel comfortable enough to drive home.

I love this car. It has fast acceleration, luxury ride many safety features that even made my insurance cost decrease. And the work well. It reminds my of My 1989 Pontiac Bonniville SSE. Powerful Luxury

car was ready when expected, good service, was keep informed of the progress of the car and was offered coffee or water as i waited

I have owned 9 Cadillac’s.and this has been the best one ever. Runs great,rides great and the 35 mpg on the highway is fantastic. Has all the power I need. I would recommend this model to anyone. Rated 5 Star!

My family has always gone to Darren Lee at Serra for all our new leases. The dealership staff are very friendly, and the dealership itself is very clean. Although it is a long drive for us, it is well worth the drive! We have, and will still continue recommending Serra Buick, GMC, Cadillac, Kia to all our friends and family!

We had 2 DTS before the 2013 XTS4. It compares very favorably with the exception of visibility, which is worse if you are of shorter stature. Comfort and convenience are very good and the quiet, handling and suspension are excellent. The trunk holds easily as much as the DTS. There is a tiny amount of vibration at speed, perhaps a result of the AWD, not annoying. Our family loves the car overall. We have a 2019 CT6, it is 5” longer but doesn’t feel bigger. The XTS4 is about an inch+ taller, and has the heads up display, overall I like it better.

When I'm ready to buy, I look forward to working with them. God Bless ⛪

I’ve owned Cadillacs since 1979. This is by far the best fit for size and comfort. Not a “boat” but big enough for a family trip.

Positive: Overall good car. I love the design and interior quality. Huge trunk. 10 years later still looks modern and attractive. Negative: Seats are very hard. Different from previous models. Cue system not very practical. I would prefer knobs and buttons. Glove box is unnecessarily complicated. Source of problem.

My Experience is I'm in Love my First Cadillac that I Own. One of the best Decisions I ever made. go upgrade to Escalade later this year. Comfortable ✔️ luxurious ✔️ Smooth ✔️ Cool ✔️Calm✔️ And Collective ✔️ Let's Ride 👍🏾👍🏾

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

I love the Design and how it rides and handles the cue radio is temperamental other then that the car is beautiful car overall it just I keep spending money replacing the radio

Just purchased my 3rd car from this place. My other two cars ran great and were sabsicvently used as hand downs to my kids. Now I'm in truck.

Best car I’ve ever owned. Always been a Cadillac fan and this one hit it out of the park. Was very pleased with the exterior and interior of my XTS. Holds true to the Cadillac name.

the whole process could not have been more seamless. Everyone was super considerate and knowledgable. Our Salesman Steve Maurer was way ahead of the game and we managed to get most of the process completed before I came in to take possession.

Very satisfied with the looks, bells and whistles and performance. It's a beauty. Lots of room for passengers CUE is good once you get to know it. I love this car.

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

This car has all the elements of style and performance it is roomy both driver and passengers. It rides smooth with elegance. It is classy it is definitely worth the value of Cadillac XTS.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

This is my second xts had a 2014 and have a 2019 . Unfortunately the last year of production. Great car. Cadillac built a large sedan like the ct6.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

These guys take real good care of me and got me the car I always wanted.

I have purchased TWO vehicles from this dealer. First purchase, was easy peezy. In and out but my 2nd vehicle I purchased their gap insurance (major bad idea) because the vehicle was totaled and I had to put in a gap claim. Make a long story short, Smart Auto tried everything they could to NOT pay off my gap claim but the finance lady Debbie wasn't having it. I called her with my concern and she called those folks up and handled this for me. 4 months AFTER the insurance agent paid the claim, Debbie put fire to the gap company's xxx and guess what? My claim will be paid in 5 days. I'm so happy and forever grateful for her because good help is so hard to come buy. I think I'm going to buy another vehicle from them just off this service alone!

FELDMAN OF LIVONIA RUNS A GREAT DEALERSHIP I LIVE 40 MINUTES AWAY AND I WONT GO TO ANY OTHER PLACE TO BUY OR SERVICE MY CAR THEY ARE POLITE AND PROFESSIONAL AND ABOVE ALL HONEST WITH ALL MY DEALINGS. THEY ARE GREAT

This car met all of my needs. It has plenty of legroom in the front and back, the ride is great compared to other cars I tested.

I went into the dealership to test drive a Q8 ETron I left with a new EV vehicle! Wow right! I never thought that I would ever purchase an Electric car! Audi sold me on the wave of the future? I?m proud of my decision go figure

It's a great car to own, it has a lot of features, so convenient to drive and reliable vehicle .It's a luxury vehicle . I recommend it for anyone who wants to buy a vehicle .

After having service On Star notified of a defect in tire pressure and Steve Davis personally examined the car and found no problem he evaluated each tire for defects and tire pressure

I bought a 2013 Cadillac XTS premium all-wheel drive with the V6. I paid $15,000 for it in 2019 and I have no regrets. The car has great performance Cadillac luxury and comfort. The amenities at technology is great although I am going to end up replacing the Cadillac cue system the heads up display in the digital instrumentation is awesome. Trunk space is adequate not as big as some of the bigger Cadillacs but it's plenty big for me.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I worked with Omar and he did a great job during the entire process from picking me up at the airport to going over the technical issues with the AMG SL that I purchased. The paperwork was done in a matter of minutes as he had everything organized. He spent as much time as necessary getting me out the door for my enjoyable ride home to Memphis. Hats off to the Roadrunner Team that supported him as well.

Switched from a BMW 5 Series to the Cadillac XTS. It is far superior than the BMW and Jaguar XJ previously owned. Both of those foreign extractions were money pits. I purchased the X with 66,000 miles on it and have not experienced the failures other reviewers have lamented so I question the authenticity of their review. The XTS is, in my opinion, one of the most alluring cars on the road today, 2023. It has great presence and commands attention. By far the best car I have ever owned and its reliability has not disappointed. The Platinum trim interior is exquisite. It did, afterall, win Ward's 10 Best (automotive) Interiors of 2013. Definitely a keeper. Get one.