Used Cadillac cars for sale near Carrollwood, FL

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Great dealership all the staff were very friendly and very professional will definitely do business again.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Went to test drive a new vehicle they had in stock - we had researched the features we want and this one was a close match. Made an appointment the day before. The salesperson reached out soon after I made the appointment. He greeted us when we arrived at the dealership the next afternoon and right away went for the test drive. Liked the vehicle but noted that it was missing a couple features we really wanted. However, the salesperson was very good, he did not push but indicated that he would be able to offer a good deal if we would consider the vehicle despite it missing a couple features. We said let?s see the numbers. He came back with a decent offer. I countered and that was accepted - just one round of back and forth. Only thing we could not agree on is the trade-in, so we took it off the table and completed the paperwork in the next hour or so. Everything was handled very professionally and without any outward sales pressure. Only underwhelming part is the vehicle delivery experience compared to my recent experiences with two BMW and Mini deliveries. The salesperson drove the vehicle to the front and handed me the key. Felt like he was ready to call it a day.

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

Justin of Service knew exactly how to treat me . Unbelievable professional no pushing into a new car . The service is great and honnest . Jaguar st pete / tampa should take a lesson on this

Great experience at Lexus! I came in for a routine oil change and the entire process was quick, smooth, and completely hassle-free. The staff was professional, courteous, and had me in and out faster than expected. The waiting area was comfortable and everything was handled efficiently. It?s always nice when routine maintenance turns into such a pleasant experience. Highly recommend their service team!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

From making the appointment for service to being met and service completed the experience was excellent. Everything was explained from start to finish. Very happy with Crown and service member Doreen Hailey

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

The nice thing about working with this dealership was we were able to negotiate everything over the phone and that way we could go pick up the car and everything was prepared and ready and we were in and out of there in no time

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I put information about my car into Kelley Bluebook.com. I received an email from Luis at Autonation Ford saying they were interested in the car and explaining how the process works if we sold it to them. We went in and worked with him and sold the car to the dealership. He was friendly, helpful, and knowledgeable. The process went smoothly, just as he had indicated in the email. I appreciated that they didn?t play games and we were pleased with the process. Would recommend.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

The sales process is one of the best experiences. However, the service area was not what I expected. The lead up to and pricing was great, but when I got there and the process of dropping off and then picking up didn't match what I expected from Lincoln.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Visited the Sun Toyota service center today. James Lake, my service advisor is simply terrific. Got me quickly set up during an incredibly busy day. When my car was ready James came by and walked me back To the shop floor to my car and Kenneth Walter (sharp young guy) succinctly Showed me the issues and gave me two solutions. Professional, short and sweet with options. Sun Toyota is the best! I always feel well taken care of. I consistently have this kind of experience here. Highly recommend!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Fantastic dealership with professional, personable, and helpful staff. From Baird, manager, to our salesperson, Nate, to Meloni, Finance, everyone was amazing.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

Thanks to Carlos we were able to purchase a certified used Sonata and also received a fair trade in on our old car. This is only the 2nd time I've traded in a vehicle in my long life.

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

Great, honest, easy to work with seller. Micheal was our salesperson and he's a great guy provided all the information needed, navigator was shipped to Arizona with spotless condition.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

A welcoming environment and friendly, respectful and professional treatment is what I experienced on my first visit to Westshore Honda, located at 2522 N Dale Mabry Hwy, where I was impressed by the salesman Jeremy Rodriguez whose treatment went beyond the simple negotiation for the sale of a car, being kind, patient and attentive to my requirements and questions but also helped me solve a problem with the battery in the service department, where by the way I was also treated with courtesy and respect, achieving that the negotiation was to my complete satisfaction. Impossible to say less about the financial manager Mr. Jonathan Martinez whose role in the successful acquisition of the Honda Accord was decisive. His patience and versatility in finding solutions leave no doubt about his experience in good customer service achieving the financing of the car within the framework of my expectations. He is a great person to deal with. I am very happy with the acquisition and the treatment received by both and, in general, with all the staff and managers of this dealership. I highly recommend the aforementioned gentlemen and this dealership to those who like good treatment and a pleasant experience in the always stressful task of buying a car.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Jasmine was so kind and made a stressful process super simple. She was patient and very helpful with everything!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Nikki and Fred was amazing, went in to get my car service, but end up leaving in a 2024. Nice job team I told them NO at least 25 times or more.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

We drove an hour and a half to buy a from Lokey Nissan By the moment that I got a phone call from Dave the salesman he was respectful understood that I was far away it was not pushy for me to go to the dealership that’s one of the reason that me my wife decide to drive an hour and a half See him Dave And we was not disappointed as soon as we arrive there from Dave or from the manager and we will drive again an hour half again to purchase another car Thank you Dave

I worked with Jake Thompson and if there was any heavy lifting to do during the sales process, he did it. It was no doubt the easiest purchase of a car that I have ever made. Thanks Jake!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

The service, attention, and sale went so smoothly and pleasantly. Gabby Pinto made the car purchase transaction a breeze and really ensured our satisfaction throughout the process. I whole heartedly recommend her and the dealership.

Just a very good, reliable, solid, powerful, and nicely styled vehicle. A little small on cargo, and electronics are OK, but not up with current trims with other companies. Have some Update error on downloads, but that's about it...15,000miles, still like new.

I saw a vehicle on Carfax that I was interested in and made an appointment to check it out. Kent did a great job of showing me the vehicle and worked with me to a deal that fit my budget. I returned several days later to pick up the vehicle and Kent wasn't in, but Jose stepped up to help complete the deal and made sure I got the truck and went over all the details of the truck's operation. I had a very good experience. John K

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.