My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Really satisfied with this car, love driving it!
by Matsat from Louisville
December 6, 2018
This car has everything you might want in a great ride. Has all the bells and whistles and then some. Look forward to driving it every day
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
A true roadster
by sci-fi-guy from bloomfield hills, mi
November 30, 2018
Drives like a sports car in comfort and style,can’t go wrong with a caddie.The 10 speaker bose system is awesome,love the navigation and cue system
Really helpful but didn't buy a car that day didn't have the money but she was really helpful and did what she could to help
2016 ATS - Amazing power from a 2.0!
by JacMac1 from Chicago
December 27, 2018
Big Bang for your buck. Comfortable, sporty, luxury vehicle. My first 4 door, and it’s not like grandpa’s sedan. It won out over a Camaro, because it had more room, more luxurious feel, and can drive it all winter.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
Great looking. I get compliments all the time!
by John1215 from Berwyn, Illinois
December 27, 2018
This vehicle has really met all of my expectations. GREAT looks, very comfortable and good economy. I really could not be too much happier with the total package,
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
Can definitely recommend heritage and Alex Laderer in particular. Very easy and laid back experience with him. Wasn't pushy and helped easily deal with info over email and text.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Alex Newson was a young guy, but the best guy. Man this is a long review lol, but he's worth it. When you have time, ask for him.
by Retired from Texarkana, Texas
November 18, 2018
This car was small in size, had all the accessories I wanted. Had only 9000 miles on it. The salesman and service people are great at Orr Chevrolet. I will always go back there to buy a car and for service. They are the best in Texarkana.
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Can feel every bump no good
by JimmyT from Ma
December 6, 2018
Why would you take out the air shocks in the 2018 , my 2013 had leveling air shocks and drove like a dream . This 2018 takes bumps really bad, just bought it brand new and can’t stand the ride.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
It is simply a Bentley truck for under $100K.
by TheSandman from Ellicott City, MD
November 26, 2018
Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.
I spent time with Dan and he was attentive to my needs and concerns. When a situation came up he fielded the problem expertly. I will be back.
So far, so good
by Regular guy from Fort Payne, AL
December 5, 2018
I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times.
The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Gorgeous car that gets the right kind of attention
by Srueg from SHAKOPEE
October 19, 2018
I love all the extra features in this vehicle. The HD radio and Bose sound system are phenomenal. The temperature control works wonderfully. It is a beautiful car inside and out.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
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