I worked with Mike and was looking to get a used Mazda 3. Although my credit was fine, I guess i didnt have a strong enough credit history to get a loan with out needing a cosigner or more money down (both which I wasn't able to do). He explained my situation to one of his managers and i was told they will continue to work on getting me approved. Its been almost a month now and no progress has been made. I cant even get a hold of Mike. Ive called/texted him many times and he hasnt gotten back to me. If you cant get it done for me thats fine. But at least text me and give me an update so i dont feel so left in the dark. But anyway, although he seemed like a nice guy in person (never felt pressured), the fact that he kinda ghosted me put me off to this place. Probably wont ever come back or recommend this place to anyone. Get back to me and maybe ill change my mind..
I had wanted a Cadillac for the last 5 years and finally bought a 2015 ATS. This is my favorite car thus far and I traded in a Mercedes! The process to purchase the car was a little awkward since I wasn't financing through them but we worked everything out. It's been almost 2 years and she's still perfect. And that's saying something because I bought a high mileage, former fleet/sales vehicle. My uncle who lives in Queens recently traded in his 1000 year old DeVille for an XTS because he likes mine so much. Great sales and service all the way around. I highly recommend visiting if you're interested in a Cadillac.
My first impression was with Marybeth over the phone, delightful, considerate and respectful of my time. She welcomed me to the showroom. When I arrived I met cordial Chris from sales who was assisting another customer, but promptly introduced me to Carlos who is knowledgeable, transparent and genuinely interested in getting to know my needs. Took me from start to finish through the process. Very impressed. Greatly appreciated the follow-up call from Marybeth the day after purchase to thank me for my business, to offer any assistance and wish me Happy Holidays and good luck.
I have always leased vehicles, but this is my first Cadillac and Kristina couldn't have made the transition easier, we looked at numerous vehicles and she was so patient with me - made sure I had everything I needed and wanted! She was amazing to work with and the entire team at open road is just great! Thank you for everything.
I bought a 2014 CTS a few weeks back at this dealership. Chris the Salesmen was very helpful and clearly knew all there was to know about the CTS. The whole group that I dealt with; Including Omar the Pre-sales manager and David the finance manager, were very professional. I liked that the entire sales process was low-pressure. And by the way, Cadillac is starting to put out some really good American alternatives to the typical European trendsetters. Good job guys!
My representative. Robert Sommers, provided superb service. I felt no pressure, and truly believed Robert understood my needs. His professionalism and commitment to my overall satisfaction inspired my wife to want to have Robert help her when she is in the market for a new car.
My experience at Grand Prize GMC was a good one, and my salesman Wilbur, was very professional and knowledgeable and worked very hard to get me a deal that worked for me and that I was comfortable with. Wilbur made the entire buying process stress-free and smooth. He made it his business to make sure that I drove away in a new vehicle that day. I will definitely recommend Grand Prize to friends and family and will have them ask for Wilbur. I've already told a couple of friends to see Wilbur when they are ready to purchase. I had a very pleasant experience.
We purchased a Cadillac XTS and the experience was fantastic! Our salesperson, Dennis Sloyan could not have been better. No pressure and very accommodating. He explained all of the features of the various models and answered all of our questions. He took us to the various model vehicles to explain the features which was extremely helpful in making our decision. Malouf Cadillac is truly fortunate to have a sales person with the knowledge, and ability to relate to the customer. We would not hesitate to recommend Malouf Cadillac and especially Dennis Sloyan to any of our friends looking to purchase a Cadillac. Dennis has our business from this point on!
Bought a new Chevy Equinox today from salesman Bill Selby. He was very helpful and a pleasure. I appreciate his excellent service. Also Tony Fodor;s input was Greatly Appreciated. They made the my purchase an Excellent experience
My experience at Malouf Cadillac purchasing a new vehicle was fantastic. No pressure, no haggling and none of that back and forth routine between salesman and manager. Dennis Sloyan, Sales Consultant, was courteous, knowledgeable and answered every question I asked about the new vehicle. If you're in the market for a new Cadillac go see Dennis at Malouf Cadillac.
My experience was nothing but pleasant with Dennis. The experience was remarkable. The process was smooth. I would recommend my family and friends to him. Thanks again Dennis. I???m enjoying my ats v. Thanks to the malouf cadillac team as well.
Kevin @ Malouf Cadillac is personable and treats you like a friend. We purchased 2 used cars for our sons from Kevin and still received upscale Cadillac customer service. From start to finish and after he was a pleasure to do business with. Thank you for a great experience Kevin
From the initial phone contact with Asad, to the informative sales help at the dealership from Dennis, and ending with the deal closing by Kevin I found the team at Malouf to be very straight forward and with out pressure. This is far from my first car purchase, but it was my best car buying experience with out question. Besides all of the personnel excellence, I got a great deal on a Certified Pre Owned Suburban for my wife. Thank you Malouf!
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