We went to other dealerships and they had an attitude. They thought they were doing us a favor for allowing us to buy a car from them. One dealership actually sold the car we were buying and didn???t tell us. When we went to pick up the car they tried giving us a different car. Ed Morse Cadillac of Delray Beach made buying a car a pleassure. Paul Betteridge followed up and made sure everything was right and Alan Berkowitz was so pleasant and went out of his way to please us. Kasey Salman took care of a few things that had to be fixed with a smile. Great dealership.
My salesman, Tony Catalfo, was excellent and as nice as could be. I got my 2019 CTS and just love it. The experience was very easy and professional. I highly recommend Ed Morse Cadillac. The service department is excellent too.
Thank you Alan Berkowitz and Chris Atkins. You made our car buying experience a pleasure. You are professional and considerate. We will recommend you to our family and friends. Sincerely, Stuart and Lila.
Whenever Ive had an issue with my car, my service advisor, Murray, has been right behind me. He has been right there for me. He has always gone out of his way to squeeze me in and see that my car received excellent service.
Tom Henion contacted me several times to offer his assistance in finding my next leased car...he was knowledgeable, friendly on the phone and couldn???t have done more to help me find a vehicle that met my needs. I am very happy with my purchase and will definitely encourage my friends to call Tom in the future. Thanks for a great experience...I love my XT5
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
service to repair a rattle in the car, determined it was the rain sensor, reinstalled which did not fix, called back & Kristie was very helpful with a follow up solution. Taking car back in & hope to solve the problem.
Dealt with Kevin on a new Tacoma ,he never pressured us and the service is great. The Toyota dealership is the cleanest around. We have dealt with other Toyota dealerships in the past but we will come back here again?!
I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
This was my third vehicle bought from Sheboygan Chevrolet. Just under a week after we purchased the vehicle we had an issue with the throttle body. I called Steve and he got right back to me. He even came out to my house to pick the vehicle up and the car was fixed the next day, at no charge to me. I will surely be buying vehicles here in the future!
Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
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