Used Cadillac SUVs for sale near Harvard, MA

My first Cadillac purchase was a pleasure in 2020 with salesperson Dave Robinson. I have been having my oil changed a few times since then. Renata in the service dept was great and the waiting area is comfortable with workstations, water, coffee, and snacks. They even washed my car. I highly recommend this dealership.

Great sales and finance teams made my car purchase fast and easy. I have bought several cars from this dealer and highly recommend them to my friends, family and co-workers.

Curtis was Unbelievable! My Landcruiser was handled and all details were fixed in a quick fashion!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

My experience was awesome in dealing with all of the people at Cadillac of Norwood, form my sales person to the finance person, all top notch service. I would highly recommend this dealership if you are interested in a Cadillac. My salesman John was knowledgeable about the products that he was representing.

Larry Pinard was excellent. He made our experience smooth and quite the funny guy which was awesome to have a good conversation when waiting for the paperwork process. We love our new ride! Thanks again!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Great experience, very helpful, good representation of the vehicle, whiling to go the extra mile!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

I recent purchased a zr1 and shortly after a zr1x. The service was outstanding as always. They have a loyal customer for as long as I can still get in a vette

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

First time buyer from Alliance met with great service very happy with my vehicle the team is very helpful I will recommend Alliance

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Just bought another Jeep here. Friendly helpful and knowledgeable salesman. Sales manager was also friendly and helpful. The finance manager was helpful and worked with us to assure we were happy with the extended warranty. Service for my other Jeep has been quick an easy. It has been a great experience working with this dealership.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Ross provided us an excellent service. Really good buying experience Highly recommended experience. He helped us through the procedure and helped us choose the car we always wanted. Thank you dear Ross.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

My recent experience with Tom and the full team at Richards made buying a car enjoyably and stress free as it should be. Very knowledgeable, and no pressure experience along with an impressive inventory and the ability to make a private appointment was real important to us because we had there attention. Thank You Gentlemen !

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

I went in. within a period of time I had my machine ready to take off all paperwork done in a matter of time.Definately I will recomend others to this place. Felt like at home.BRAVO.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I got a very quick call from them with very helpful information about the vehicles of interest to me.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

I purchased my car here and only bring it here for service. Its become a second family. You can really tell they care about their employees as everyone you encounter is very pleasant. I will always recommend this dealer to anyone who asks

Just had our car serviced at BMW of Shrewsbury. Everything went smoothly and the staff were so friendly and helpful. This is an outstanding dealership!

I had a great experience working with BMW service in Norwood. They were very attentive to my concerns, prompting getting the service done and kept me informed the entire time.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...