Used Cadillac SUVs for sale near Newport Beach, CA

My service advisor, Eui In, was very respectful and knowledgeable. Eui answered all my questions honestly. He also explained the purpose of all the recommendations.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Adam Miller in the service department is the best! He is always very friendly, and makes sure my vehicle and I am well taken care of. It seems that nothing has changed at the dealership since it was sold. I am very happy about this. Thanks again for the great customer service!

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Great cars , at an even better price ! Juan was great, got me in and out in no time in my dream car.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Very professional and pleasant and everyone there was very inviting direct to the point we test drive what we ask and got what we wanted very happy

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Cesar Maldonado provided excellent customer service, all the employees were very nice and I did not wait long for service to be done on my car.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Very professional and a breeze to deal with...every employee was excellent...very Happy with the whole process

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I just recently purchased a Mercedes M-Class from CarMax at Costa Mesa. I was ready with all the salesman pitches, haggling and general unplesantness that is associated with buying a car (paperwork, insurance, time, etc). But moment I walked in Kyle and Ron made me feel welcome and we were outta there with our new car in no time. We had little clerical error but they made sure that we had the that day to drive home with the best price possible (they gave the best trade-in value as well). Thanks CarMax.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Salesman Richard helpful and patience and knoledgeable through process

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

Overall, very satisfied with our Lyriq. Beautifully designed and mostly trouble free for literally a brand new vehicle with brand new technology. Solid and comfortable. One complaint is that super cruise works sporadically. One day on a certain stretch of highway, It works fine, the next day,not so much. What’s up with that? Would also love to see more than a measly six month trial on OnStar. Unless you pay for an OnStar subscription, you can’t track your vehicle through the app or even start it from the app. Come on Cadillac you’re not Chevrolet, you can do better, especially for this important vehicle.

Good quick service getting my new towing mirrors installed. Also cleared the check engine light. Steve Pacheco did a great job making the repair happen.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!