Hugo once again did a great job helping me into a new vehicle! Quick getting paperwork together for me! Chris and Russel made sure that my needs were met and went beyond for me! Couldn???t be happier with my new 2018 trax! Appreciate all of the work you guys did for me :)
I had had a really bad week and was feeling kind of hopeless and defeated. I walked in to 4 wheels of fox lake and Nick was so amazing, He not only got me in my dream car, but he made the entire experience stress free and fun! He turned my entire week around and my car is amazing!! I love it. I will recommend 4wheels of fox lake to anyone and everyone!
I have been taking my Hondas (wife and I both have one) to Muller Honda of Gurnee since it was Rosen Honda back in the late 1990's. They always provide great service. Even when I would bring in my wifes old 1995 Civic with 250k miles, they always treated me well and I never felt looked down upon because " It's that guy again with the really old car". They were always very professional in evaluating my newer Honda or my wifes really old one and offering practical repairs. Meaning, I didn't experience a bunch of up-selling to fix problems with my 1995 civic that did have a few leaks and such but would not be worth dumping a ton of money into such an old car. My wife has a new 2018 Civic now and I am expecting the same great service I had in the past.
Amazing customer service! Is willing to work with you! Always has the best deal for me! My family and I have bought 5 jeeps from this dealership and I just bought one yesterday! I walked out with a brand new 2018 Jeep with warranties and amazing perks!
The Nissan team was outstanding. They answered every question I had. They worked with me though out the whole processes. As a first time new car buyer it was scary but they made you feel comfortable!! David (sales) and the GM and Adam of the finance dept. All did a fantastic job thank you guys so much.
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
My salesman Erik Cardoso was very informative about the history of the vehicle and was very fair in negotiations of my trade in vehicle also. Would recommend Erik to my friends who are looking for a vehicle.
Joel was genuine and not pushy at all. Very open and transparent with the vehicle I was looking at. Since I am a young driver, this process can be very intimidating but Joel was upfront and supportive throughout the entire process. The only thing I encourage other buyers to be aware of is the 4 year warranty they offer once getting into the financing step with the finance manager. I did feel pressure in this area to get the four year warranty so be aware that they may not disclose that this warranty is factored into your price. I also felt like the interest rate I was given was high considering my score and there was a mistake in the accessory fee that hiked up the price a bit but they altered that to reflect the true price. Just make sure to have your finances in order and to review the materials they provide. Overall Joel in sales was great! There was just a little pressure in the finance department, but I do love my new car!!
I waited a good while after purchasing my 2011 F250 to give these guys a review so I could really see what I got. You may be skeptical buying from a dealership that exclusively trades old fleet vehicles, but I assure you their vetting process is thorough.
I got a great deal on a clean work truck that definitely needed a little TLC and upkeep, but it’s a solid truck that will keep me going for the next few years. If you’re looking for a solid work truck that’s been well used, but also well maintained, this is your shop.
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
This place is great. Always friendly and helpful staff especially Sean in service and jim in parts. One thing is needed a pop mechine I don???t like coffee.
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