We were on our way to Florida when our cars transmission started giving us trouble. We stopped at auto zone and they referred us to your Chevy dealership. It was on a Saturday so we left our car and was contacted Monday morning by your repair shop. Everything was taken care of and we picked up our car the following Saturday. Excellent customer service!!
Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Though we did not purchase a used car from University Kia, we were so pleased with Amber in the way we were treated, and her deep product knowledge. She answered our questions with clarity, and in so many ways understood our needs. Had our plans not changed, we would have made a purchase. My wife and I look forward to doing business in the future.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
THIS HAS BEEN MY FIRST TIME DOING BUSINESS WITH RICHARD HUGHES AUTO BUT I WILL ABSOLUTELY DO MORE IN THE FUTURE. THE STAFF MADE EVERYTHING VERY SIMPLE AND ONCE I DECIDED ON A WORK VAN, I WAS IN AN OUT! YOU CAN TELL THIS IS A FAMILY RUN BUSINESS THAT CARES BY THE INVITING WAY YOUR TREATED. I WILL MAKE SURE TO TELL MY FRIENDS AND WORKERS HOW RICHARD, BRYAN AND ERIK OFFERED GREAT SERVICE AND A EVEN BETTER PRICE!
I HAVE BEEN DOING BUSINESS WITH RICHARD HUGHES AUTO FOR MANY YEARS. THE PROFESSIONALISM OF THE SALES AND FINANCE TEAM ARE BAR NONE! RICHARD AND BRYAN ALWAYS MAKES ME FEEL RIGHT AT HOME AND THE FINANCE MANAGER IS A GREAT ADDITION TO THE STAFF! TWO THUMBS UP FOR THIS HOMETOWN BUSINESS!
Tim and Jim are the ideal sales team. Very helpful and patient without being pushy or hard sell. They let the product sell itself while offering information and details as needed. We were given a very thorough explanation of all of the options on the vehicle we purchased. This is the second Jeep that Tim has sold to us. Thanks.
Bought my car in March. I couldnt have had a better buying experience. The purchase agreement was for first free oil change and tire rotation. I called and scheduled the appointment, arrived early, and went to the service department to sign in. Lets just say, there`s more personality in lettuce. The whole service department had a very stressful, lets dont make eye contact kind of feeling. The customers in the waiting room were wonderful - the Lynn Layton service emplyees, not so much. Being I live an hour away, I wont be going back. I was very disappointed after such a great buying experience.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 2, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
Excellent sales staff and service department. Salesman was very helpful with the overall purchase.
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