I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I was referred to Jasmine by my friend. It was A pleasure working with Jasmine. Jasmine was very patient and professional and worked tirelessly to find the best deal for me. After a few months of constant communication and waiting for the right time, Jasmine was able to get me into a vehicle of my interest! I difeintely recommend you work with Jasmine!
I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia.
Was interested in a 2010 Ford F150 that I found on card.com sent an email within a day I recieved a email back went to go see the truck on a Friday. When I got there with my husband we saw a 2011 Ford F150 got that instead of the 2010. Overall we were there for 2 hours and walked out with the keys to the truck in my hand.
Outstanding Customer Service coupled with genuine concern...
Salesman Abdul isn't just a salesman! He has exemplified sincere genuine concern far beyond my expectations. Abdul was able to satisfy my families needs through his upper management, hard work ethic, and Integrity of character. My experience With Abdul http://www.autospotllc.com
was the most unique and positive experience. Abdul and his manager went far beyond their realm of responsibility even after the sale to insure I receive 100% customer satisfaction. They strive to insure you get want you want and they are selling at a great price. You can see for yourself.
See my friend Abdul there:
60 Railroad Ave, Suite 203
Hasbrouck Heights, NJ 07604
Mark & Tamie Sullivan
I found the car online at their website and sent an E-mail that I was interested. I was contacted by Ricardo C, who not only called right away but sent me pictures of the cars ins and outs. Outside of a small dealers fee there was nothing added or hidden to the price. Best dealer I've experienced.
Friendly, patient and professional in all aspects of purchasing our new chevy. Extremely satisfying experience. Sales and service went above and beyond to help us out.
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