I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away.
I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did the deal and have my new (used) car.
Here’s the takeaways: Everyone at the dealership was courteous and professional, especially Kneeill who has an exceptional positive attitude. All my expectations were met, any and all questions answered. The car was freshly detailed and exactly as described. I believe the team at Vermillion to be up-front, detail focused and customer oriented. I would recommend this dealership.
As most I hate car shopping, and really dreaded it however I had no choice being that one of my vehicles had just been totaled, So I started my journey by stopping by a couple of local dealerships. I was quickly reminded why I hated car shopping, I ventured out to Vermilion Chevrolet and came in contact with Sherard Blanden, a very pleasant salesman that made me feel very comfortable and wasn't "pushy" we found the perfect car for me, and he took the time to make sure I understood everything and made sure I was comfortable with the main features in my new Malibu, He also told me to come back in a week or so and he would show me more that is in my new Malibu to give me time to get a grasp of the new things I had to learn coming from a 2005 to a 2016! Sherard Blanden is by far one of the best I have come in contact with and if you are wanting a new or used vehicle, I would highly recommend Sherard!
I was in town from Florida for work and decided to trade my 2014 Sierra in for a 2016 Diesel, with it being similar vehicles I thought I know the radio system and truck very well, Lets just say once Sherard started going over the vehicle with me I found out that I really knew nothing about my old truck!!! This Guys knows his stuff, he went into great detail and I now know what all new truck is capable of!!! If you are looking for a chevy go see Sherard!!!
Sherrod is one of the best sales reps I have come in contact with, He didn't just sale me a car he took the time to make sure I knew how to use everything on my new Silverado, and even told me if I have more questions or needed to go over things again that we could set a time up to go over everything again, Will definitely go back for my next vehicle
Huge Thank you to General Manager Bob Nelson who saved me from being stranded in Central Illinois when my transmission went out on my Regal. I was visiting from out of town but was treated like family! Thanks to Bob for making calls, following up and checking on me once I returned home to Kansas!
We found 500 online while searching for a specific vehicle. They're not the closest Chevy dealer to us, but they had the truck we liked in stock, so we took the drive. We are so very glad we did. Every single person we came in contact with was amazing - from the salesman, to the general manager, to the parts guy. We found the buying experience comfortable and stress-free. When we were ready to write up the paperwork, there was a computer glitch and they couldn't get it done that day. They offered to bring the paperwork to us the next day! We chose to go back to the dealer the next day, however. That is phenomenal customer service. Everything was explained thoroughly and all of our questions were answered. We truly felt like our business was appreciated. That's a rare feeling these days. I can't say enough good about our buying experience. Better yet, we have an amazing new Silverado 1500 named Herbie!
Outstanding service, quality vehicles, and spectacular prices. Just recently purchased a truck from 500 automotive and am beyond satisfied with my purchase. I had been searching for this particular truck for 6 months and just couldn't find one with all the features for a reasonable price until finally looking at 500 automotive. They take great care of their costumers through the entire buying process and offer very reasonable reasonable trade in values. After getting low balled by several dealers it was nice to finally do business with a dealership that isn't trying to get every penny out of you.
I bought a vehicle I saw online from 500. We negotiated the deal over the phone, which also involved a trade. Everything we agreed on was upheld by 500. I drove down to the dealership, about two and a half hours, and they were waiting for me. The vehicle I was purchasing was in perfect condition, and even had 300 less miles than they told me. All the documents were drawn up, accurate, no surprises, and ready to go, the whole process took less than an hour and a half. I have bought many cars, this is the best buying experience I have ever had.
by Carol and Terrence Mitchell from Danville, Illinois
September 30, 2017
We went to this dealer, Courtesy Ford Lincoln, to possibly purchase a new Ford Flex. We were approached by sales person Rick Smith shortly after we arrived. This dealer did not have any Flex's in their inventory so he ask us what color and what accessories we would want in a Flex and with that information he went on an internet search of other Ford dealers. He found a Flex like we were looking for 300 miles away in Wisconsin. He called that dealer to see if they would let his dealership have that car. Working out the financing went fairly smooth and we left looking forward to picking up our new car the next day. We were very impressed when we found out the people going to Wisconsin to pick up the car left at 1:00 a.m. Our new Ford Flex was ready to pick up by 3:00 that afternoon. This was one of the easiest purchases of a new car we have ever done. Our sales person Rick did not apply any pressure whatsoever and was very friendly and nice to work with. He answered all of our questions and was very knowledgeable of his product. Overall, a very pleasant experience.
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