Awesome experience. Drove over 200 miles to get there, and it was worth every minute - from emailing with questions, to making an offer. I called and talked with Stephen. Very knowledgeable, tech savy about all the features and systems, and was a straight shooter. I sent pictures of my vehicle and negotiated everything over the phone. Showed up at the dealership and signed my paperwork and was out the door in about an hour. Leon was great too. Smooth transition through all the paperwork. Really like this dealership.
Simply a great experience and everyone was outstanding. There was no pressure to buy and I was given plenty of time to review all options. I visited all the local jeep dealers and was treated the best here. The manager AJ is a honest person and in the business for the right reasons. I would highly recommend driving to Lexington before any others.
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 29, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
Purchased: 2018 GMC Sierra SLT
A BIG Thank You to my Sales”lady” Beth Vogler. This was the best Automobile buying experience I have ever had. The entire experience from test drive, through to deliver and including the paper work was easy. Russ Cox (Sales Manager) and Chris Gagnon (Finance Manager) made the purchase effortless for the customer and were truly a joy to work with. The whole team addressed any concerns I had without making me feel as if I was asking too much or being difficult, and trust me I can be difficult (ask my wife). I will definitely recommend all my family and friends to this dealership and to meet this team.
Thanks again Beth, Chris, and Russ, and I wish you all the best.
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
I’ve been looking for a Dodge Durango for several months and it has been years since I purchased a dealer. Dealers locally and outside of Raleigh made me feel ast though they did not want my business. We drove about 2hrs and after being shunned by yet another dealership in Kernersville, we discovered this dealership. My only regret in my two months of searching...I didn’t come here first. From speaking with Robert Via in selling the vehicle, to Gwathney Leak, Jr., making sure I had a clear understanding of the process, they took the pressure and anxiety out of buying a car. They actually made me feel like a customer...and wanted my business!! Thank you guys for a wonderful car buying ‘experience ‘!!!
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
Really helped me out , Jeffia was very sweet and honest and she was just as excited about me getting a vehicle as I was !! Thank you very much you truly made my night ??
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