These guys are awesome. Went above and beyond to totally satisfy us. Love the car and excellent friendly service. Would recommend to anyone to do business with Cars Well. Couldn't be happier with our purchase.
Worst engine I ever had
by BEpbfl from Paim Beach Gardens,Fl
December 29, 2018
Initially I bought the car with very low mileage.29,000 thought I had a great deal. Then in 8 months the air conditioning went out and completely replace everything $1,500 by my mechanic. The drive axles went bad replace them not too bad couple hundred dollars. Using oil is a big problem always low when I checked it adding oil continuously. Then the engine shut down on me I was able to get it to my mechanic and he diagnosed that I needed a new engine. Ordered a new engine and he installed it $3,800. Now the exhaust manifold is cracked and I have to replace that another 300. I would not recommend a 2010 Equinox to anybody unless it got all fixed up already a motor new are you see new manifold new axles yeah then be a good time to buy it if you got a deal.
It doesn't get any easier than West Chevrolet wether your buying or getting a service.
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
We have bought (4) fleet trucks from West Chevrolet over the last (2 1/2) years, very pleased with the sales staff, and how they treated us as a customer.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
I brought my car in for repair. All I needed was a new battery. They were quick and courteous.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
Great service. With very polite and helpful people .
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
The service team was able to get me in at the last second when my engine light came on, while there we noticed that I was due an oil change and a tire rotation. They were able to perform all the task in a timely manner and even offered me a shuttle for convenience. (My crazy friend Nancy came to rescue me - she is a nut!) Whenever I come in to the service area, I'm greeted with a smiling face and attentiveness.
(The service area is very clean and appears to be managed very well.) ; )
by McCloud from Germantown, Wi
December 25, 2018
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Worst car I have ever had
by Kae from Norfolk, Ne
December 27, 2018
A New 2018 have not had it for a year and on Christmas this had me on the side of the road with three children for a hour. It was towed back to the dealership and they say I have oil in the antifreeze tank and the part is back order nation wide. I don’t want it back I want something new . It’s crazy three times in the shop and not over 30,000 miles. Now what Chevy
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
I've never owned a vehicle with this many features
by Sher Chevy all the Way from Carlisle,OH
January 13, 2019
I needed to have a dependable car and have the peace of mind that it is an all-wheel drive. I also wanted a vehicle with room in the back and all the features all the plugins it's more than I could ask for
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
I had an awesome experience with Knoxville Beaty Chevrolet. We were helped by Roger Williams and he was amazing and extremely helpful and friendly! I would absolutely recommend to my friends or family looking to buy a car.
Not what I expected
by Fred from Rochester, NY
December 16, 2018
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
Exceptional buying experience. Roger Williams was my sales contact. Very professional, NEVER pushy like so many sales I've experienced elsewhere. He was always willing to pause and answer any question and made sure every question was thoroughly addressed. If he did not have an answer, he never bluffed. He found someone who could confidently provide the answer. All staff was positive, friendly, helpful. Roger is especially upbeat, optomestic, and sincerely intrested, not in just the sale, but the whole family as well. He took time to visit with every child in the family and answer their questions as well. This was truly a remarkable buying experience.
by Esuazo from Norwood MA
November 23, 2018
This is A very reliable car , good on gas and confortable to drive .
The space between on the rear seats have enough room to stretch your legs .
Overall the best car I ever had so far
Excellent friendly service, even though I was pestering them for news on my order. They let me know what to expect every step of the way and my car came in early and they got it right to me.
Best SUV I've ever owned!
by jkorth76 from Waupaca, WI
December 13, 2018
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
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