Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
Always great service! Thanks Kenny! I had a window repair done and they quickly got me in the same day to repair it. They offer a courtesy shuttle to take you home while your car is being serviced and will even pick you up when it is ready!
First off let me say I looove my 2018 Traverse I bought at Steves Chevrolet. I recently had my first service and the whole process was so easy and painless. The lady I spoke to when setting up an appointment was so pleasant and was able to get me right in. The service advisor (Frank I believe?) that helped me was such a genuinely nice person and got me out of there in under 45 min and they even did a multi point inspection for me :) I will definitely be back for all of my services!
Nice and friendly staff. The sales rep who helped me, Stephen made sure I was comfortable and happy with my purchase. There was no pressure and he explained everything to me and answered all of my questions. He met and exceeded all my expectations and I truly appreciate his effort to make the experience positive for my family and I. What an awesome dude. Also, I love my new car!
My wife and I were looking for a new car because we are having a baby and needed more room. The night before we were looking at SUVs and a vehicle we saw was at Western Motors. I called the number and Frank picked up. The next day we went and had no expectations about getting a car. Frank showed us the car and we thought we would give it a go. He met our expectations with keeping it simple and honest. We got the vehicle and are so happy about the customer service. Frank is awesome. Don’t believe me, go find out.
I bought a car through cars.com and was a little nervous, they treated me great before and after they had my money !
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