I made an inquiry about a vehicle Voss had and was immediately contacted and provided a plethora of information. I could not be happier with how quickly I was provided the requested information. Great Job Voss Chevrolet.
Our sales rep. ( Mathew Roseberry ) worked very hard and was so very knowledgeable in getting us the vehicle we wanted at the very best price. We will refer him and Jeff Schmitt to friends and family in the future. Thank you
Steve Sheldon, was great!! Finance was unbelievable!! I would recommend this dealership to friends and relatives!! Steve was my salesperson, ask for him, they will do what ever needed to get you in a car!!!
Wow! From first contact/inquiry to final sale, this dealership is simply AMAZINGGGGG!!! Deondre was my salesman & he was nothing short of PHENOMENAL!!!! If you’re in the market for a vehicle & don’t come here, you’ve done yourself a grave injustice! Clint, Audrea & Eric, your hospitality and personal touches to my experience were out-of-this world appreciated! I’ve dealt with dealerships in the past & they all fall in comparison to this one! I drove 1.5 hours and was greeted like I was family! And once I made my decision they actually said “welcome to our family”! I never once felt pushed, rushed or swayed. I felt appreciated & cared for! I’ll NEVER give my business to anyone else! This place & staff deserve more than 5 stars but that’s all Facebook will allow me to give. Superb! Thanks so much!!
Everyone was courteous. Technician recommended an urgent repair. Was not able to talk to the technician and the service rep could not answer my questions. Also, I was probably overcharged for the Keyfobs, but I have not heard back from McCluskey yet.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1.
I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon.
But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
I purchased a Nissan Xterra through this dealer, and I was completely impressed with the entire process. No hassles. Will do business with them again!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.