Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to see him so he could go over the car with him and help him set up his phone.
Mike and the team at Tyngsboro Motors helped make my wife's Christmas Jeep wish come true. I had been looking for a Jeep Grand Cherokee for 6 weeks and hadn't found the right match. Tyngsboro Motors posted the perfect Jeep 4 days before Christmas when I had basically given up. It was in great condition, Limited package with low miles and the perfect colors, white exterior with a beige leather interior and dark dashboard with Nav/back up cam. Exactly what she wanted.
I thought for sure it would take 2 days of me hustling around to DCU and the RMV to get the loan and registration setup in time for Christmas. Mike setup the DCU loan on site in 10 minutes at an incredibly low rate and with no payments for 60 days!! I couldn't believe it. I didn't have to run back and forth to the bank 4 times. Even better, Mike's team took care of the insurance coordination and registration process. I was able to drive away in one visit with one call to my insurance company authorizing them to work with Tyngsboro Motors!! Total time at the dealership including the test drive was 75 minutes!! Mike and I negotiated a great price relative to the market and the whole experience was a pleasure compared to some of the other dealers I had visited previously.
My wife was thrilled and thought I had to do all kinds of gymnastics to make it happen. Please don't tell her!!! :)
Thank you again, you can expect many referrals from this very happy Jeep fan!
Tania and Walter: Deb and I can not thank you enough for making our car buying experience so much fun and so easy. You are truly a wonderful person. Colonial is extremely lucky to have representatives like you. We wish you the best in everything you do and thank you so much for making our time car shopping so much fun.
Tom and Deb Bianchi
Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in Fitchburg. From my inertial contact with Tania to my experience with Luke I was very impressed that I had finally found a dealer that listened to and respected my approach to truck buying. Luke had just the right blend of knowledge and professionalism. I didn't get passed along to managers and Luke got the deal done for me. Jz
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Phil and Ron worked hard to get me the financing I needed for this truck. I???ve been very happy with the truck and look forward to using it to grow my business. I would definitely purchase another vehicle from them.
Wonderful salesperson, Dan, made buying our used car a stress free experience. He was pleasant, friendly, and knew his business inside and out. The communication was excellent and we felt secure and confident throughout the entire procedure. He was informative, but not pushy. We will definitely head back there for our next car!
My husband needed a new truck and he loves Chevy Silverado???s. From the moment we walked in we were treated extremely well by Shawn our salesman, very smart & friendly, answering any questions, showing us a couple of trucks he was interested in. We got a good deal on a beautiful 2018 truck! The paperwork was done, with no issues, the other employees (manager & finance were also very nice), and at the end of the day, my husband was happy and that???s all that matters!
Overall, I had a very good experience buying a car from Imperial. I never felt pressured into buying, and Steven was helpful in explaining the different options available. With financing, Desiree was excellent and made that part actually fun. I subtracted a star only because I had to drive to Mendon for my car inspection and back to Milford for paperwork. That said, I would (and have) recommended Imperial to a friend.
Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
This is my second vehicle purchased from Imperial Chevy and given the professional, courteous and exceptionally accommodating salesman, Jazz Kelley. He was kind, easy to work with, very knowledgeable and helpful who clearly knows his business, I will most certainly be back again for my next truck. I have all my vehicles maintained here and look forward to continuing that service with my new Yukon.
Went in on Black Friday for the advertised deals, zero finance or rebates. Worked with Paul Macchi on my first new truck purchase in 17yrs. Paul was professional and courteous throughout the process. Paul clearly explained the numbers and the benefits of both the rebates and zero financing. Paid what I thought was a good price and would definitely recommend Imperial and ask for Paul Macchi.
The new building itself is beautiful and the service is wonderful. They have friendly salesmen, hardworking and knowledgeable service technicians, and just a great staff in general. They also do an amazing job on their detail jobs!
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