The people where nice and friendly. They showed us a couple of cars. Their prices are a little higher than other used car dealerships. The facility was open and bright.
Sold from the start
by New Sonic Fan from Lancaster. Kentucky
June 25, 2018
Test drove this new 2017 sedan , and then a 2016 used. Really wanted the new one with the redesigned fascia and interior , just liked the overall feel of the 2017. With rebates , got the 2017 with a cheaper payment , and have not been disappointed. Have recently however , heard a weird noise after pulling out after sitting for a time , sounds like two pieces of styrofoam rubbing together , just lasts a few seconds. May have to get it checked out. Other than that , like the rear view camera and bluetooth capability. Great gas mileage. Overall , very pleased with overall performance and styling.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Never again will I buy a Chev Sonic
by Sodisappointed from Halifax
December 31, 2018
I bought a 2014 Sonic in June 2018, with 39,000km it now has 47,000km.
6 months of purchasing car the transmission gave out! I had the car towed into the car dealership yesterday so tomorrow being Monday their service dept will open and I’m waiting to hear what they have to say. I believe it’s still under warranty but that’s not the point the point is i babies that car never drove it hard and the transmission goes???? Yea not impressed whatsoever be the last one I purchase!!
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
by TypicalMom7 from Atlanta, GA
December 24, 2018
I wasn't in the market for this car, but i ended up test driving it and fell in love. It's small but very comfy for my 3 person family. 2015 ltz can be driven automatic or manual, easy to maneuver, loads of features like remote start and heated seats.
We were assisting my elderly Mom in buying a car. Randy Buisson and Joseph Lucchese were so very patient with us. They made the process effortless. The prices on the PreOwned Cars are set and there is no haggling which makes life so much easier. It is what it is and you find what works in your price range. The financing was a breeze and we were in and out in less than an hour. The car was ready and clean when we were done. If you are in the market for a New or PreOwned Car I would start here. They have a variety of PreOwned to choose from and prices to fit every budget! Way to go Gulf Freeway Chevrolet! Way to set the standard!
by Bobp from Tampa, Florida
December 25, 2018
I'm confused about all these 4 and 5 star ratings, are we reviewing the same vehicle? The sonic is one word, poor, in warranty, reliability, fit and finish.
Great customer service. Alonzo was amazing and I loved how the team was able to work with my schedule, my case, and the whole process. I am loving my car and I will more than recommend Auto Icon to my friends and family.
NOT A RELIABLE CAR
by NO MORE CHEVY from Cary
November 20, 2018
Purchased Brand New. Since Day 1 have had Engine Trouble. Plastic Gear shift cracked. Had To Replace Radiator After 1 year. Not Covered
andy was very helpful. only comment is to see if we schedule an appt, if that means we start the service then or somehow improve the overall service time. not sure how feasible this might be but thought i'd ask
Cute, Reilable, and the anti collision package is
by Rhonda from Frisco, Tx
December 30, 2018
This car meets all my needs, fit, style, comfort, rear backup and anti collision. My husband is 250 lbs and the seat is a little small for him, but it's my car and it fits me well and I'm under 200 pounds. I love the car every day more and more.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very nice car for the money
by DAWN from WADE
November 28, 2018
This car has everything. It is comfortable and fun. Perfect for my college daughter. great on gas and has onstar which is great! Nav and app are a wonder addition.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Stylish interior with a myriad of functions
by Iamthewalrus from Bellingham
October 8, 2018
This car meets all of my needs. The backup camera comes in handy and there are no big blind spots. The touch screen display and phone projection option make it seem like an even newer car.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
So far this has been a great little car
by Celtic Wave - Irish music from Winnipeg Canada
September 26, 2018
I was coming down in size from an SUV to this smaller car as there is just the two of us now. The standard engine was to slow for passing on the highway but the turbo has great passing and general pick up that feels good. The car handles well and last winter it had no trouble with the snow . The back seat area is not great for foot room but we seldom have extra passengers, the trunk seems to be large enough for us . We do carry quit a bit of stuff, folding seats and spare picnicking supplies for our sightseeing excursions.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
by Lyne from Carlisle
December 28, 2018
Perfect for singles, travelers but not comfy for hours long. Amazing on gas, good for teenagers as well! I travel a lot in this car and it cost me almost oth if!
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
Love my car
by L from Bloomington, IN
September 12, 2018
Particularly for the price, my Sonic is wonderful! It has always been reliable. In addition, I have never had any issues. :) Try it out!
What can I say Daniel Marshall our salesman was a warm and welcoming . He made this experience one that I will never forget . Everyone was great. I recommend this location in Kingwood. Daniels customer service was truly exceptional ¿¿¿¿¿¿¿¿
I love my chev sonic!!
by Janie Van Halen from St Paul, MN.
May 20, 2018
A Sporty, Fun, Reliable & Classy Car!! We are so very happy & proud to own a Chevrolet Sonic!! Good going Chevrolet, It's a winner in our book!!
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
So fast and easy thank you Jacques I’ll always shop w you no matter where u are my wife says thank you also see u soon
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
Christmas came early for me. Proud owner of a 2018 Camaro 2SS. My 2nd Camaro ever purchased from Lone Star Chevrolet. Great Service all the way around. Team Chevy for many years to come. Thanks guys!
by Judyh from Michigan City Indiana
August 24, 2018
I love this car and everything about it. I have owned it for four years now and absolutely no complaints. Fun to drive, zippy and can park anywhere. We love it so much we bought two of them.
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