I went to Southern Chevrolet not only because I had purchased a used car from them a few years back and had a great experience then, but also because they are large supporters of local charities. Chuck was my salesperson and answered the many questions I had, did not make me feel pressured or rushed into buying anything, and helped me decide on the best used car within my budget. I finally made a decision on which car was right for me, but had a concern about a mechanical issue. Chuck had the issue assessed and taken care of at no expense to me. I am very happy with my purchase and customer service received.
The entire staff at Southern Chevrolet were very friendly and helpful. Rick Welsh was very patience with me in finding the right car for my needs. Thank you so very much for a pleasant car buying experience. I love my new ride.
Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone. Thank you for such great service! Roy Titus
We drove in just to look around at the used car section at Terry Thompson Chevrolet with no real intention of making a purchase that day. Soon thereafter we were the proud owners of a slightly used 2017 Cadillac ATS thanks to salesman Marty Rowe making us a great deal on it.
One word, easy! From scheduling, drop-off, and pickup. Blair was professional, courteous, and kept me informed. The Technician, I am not sure his or her name, did an excellent job. Great feeling when you get your truck back and the problem is fixed, and you do not have to return again. Thank you Terry Thompson!
We were greeted by friendly staff, directed to the salesman with whom we had previously spoken on the telephone. He was professional and answered all our questions. The type vehicle we inquired about was available so we were able to make a purchase on the first visit.
Team Gunther is an excellent family owned business that strives to ensure all of their customers are treated like family. I would highly recommend this dealership to anyone in the market for a new or used vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Went to just try out a Silverado 1500. We looked, drove and ended up buying a Texas Edition. It was great. Yeah a new Silverado.
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