Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought my son his first car took it home that week first week check engine light came on brought it to the dealership couldn't fix it had to bring to dodge fine went home two weeks later car died called Nissan told them i was told by the manager you get what you paid for so didn't want to help only willing to take care of the diagnosis and nothing more 3 weeks with the car bad customer service don't care about the customer only the money so watch out buying a used car from there they will screw you
by Happy first time Subaru owner from Salisbury NC
October 24, 2018
My salesman Keeley Murphy made every aspect of the car buying process a pleasure.
Everyone associated with the dealership made me feel that they were genuinely happy to help in anyway.
You can’t go wrong shopping for a car at Randy Marion Subaru.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
by William Transkei Nancy bushway from 166 Cedar Ave Hudson nc
September 9, 2018
I bought one used car in excellent shape. Love it went back two weeks later to buy another car same exact vehicle one for me one for wife. Traded in our cars. Awesome awesome place to do business with. And when I want a different car in a couple of years I’ll go back to car lot. Thank you car lot you guys were great to do business with
My wife and I drove from Radford, VA. to purchase our Jetta. We looked the internet far and wide and finally went on the Cars.com site and we had finally found what we had been looking for. My initial phone conversation with Buddy was a relaxed, kind, and no pressure with a sincere willingness to sell us a great car at a fair price. We arrived late, past closing time but Buddy treated us as though we were the first customer of the day. This is nicest used car dealership I had ever experienced, my wife was quick to agree. We came to an agreement on the sale and it was seamless. Buddy called the next day to make sure all was good and to confirm we had made it home without incident. Would highly recommend this dealer, worth the drive for sure...Thanks very much for the great car buying experience.
cars.com was of great assistance in my search for a 2003 Chevrolet S-10 truck. I was able to view S-10's within a 200 mile radius. This able me to see available trucks and compare prices. This was a big help in my decision and help me to negotiate a fair price. I got to The Car Lot a little before 4:00 PM, which is 132 miles from my home, and drove off with my beautiful new truck before 5:00 PM. Tim had been honest in the description of the truck. I was just as he had described. Our negotiations were quick and honest. I am delighted. A great vehicle buying experience. I owned an interest in a high end, previous owned auto lot and, as an attorney, represented several new car dealerships. Tim and his partner conducted themselves in a professional, helpful and courteous manner. Overall, a wonderful experience.
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
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