This is the first year I have purchased from rocky mount.
by jeepwoman from DealerRater.com
December 3, 2018
My man bought a 2019 Cherokee Jeep. I was so impressed with his Jeep, the next week I bought me a 2019 Jeep. Jasper Whitaker, the salesman was quick and done everything possible to get us approved. I am very satisfied with my purchase.
Thank you Universal for being so flexible and being able to fit my car in for service on the same day AND also fix it so I could pick it up that day!! I have dealt with a lot of dealerships and I have never had a negative experience with you all. I appreciate all of you and your customer service each and every time I visit.
I was recently looking for a new car and was really dreading the whole experience but I have to say that Ray Mabe at Classics Ford in Smithfield made the experience so smooth and effortless! He was knowledgeable and treated us with respect I would definitely purchase another car from him !
Karen Godwin provided friendly and professional assistance during the purchase of my Ford Expedition. I recommend her highly and would purchase future cars with her assistance. She is an asset to the sales staff.
I had two issues with the car I was purchasing one cosmetic and the other a part that wasnt working right, I made it known to the sales man before I started with the process but they only choose to fix the part regardless of the fact that the car was priced $800 above the recommended cars.com price. Other than that the process was pleasant.
Where do I start with Ms.Karen! She's an awesome saleswoman. The first vehicle I purchased from Medlin and she made it a memorable one. She was very helpful and informative in every way! On a visit for services fiance' and I started looking at other vehicles not really to purchase one but when Karen hit the pavement the experience was so real and genuine that my fiance and I purchased a SUV!!! Karen did everything needed to make our experience more memorable than the first!!! Shout out to Karen Godwin, you are the best!!!
They are very understanding of your finances and they work with you. They keep you in touch throughout the whole process. I bought a car from them and I love in another state. They took the time to bring it to me in Georgia instead of me having to take time out of my schedule to come get it. I would absolutely recommend these guys to everyone.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
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