I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.
Showed respect for a customer by fixing car issues
by NU from Agoura,CA
October 12, 2018
Purchased a used car. It had issues before and after purchase, but the owner stepped up and sent car to his mechanic. I recommend their mechanic, CJP Auto Repair in Thousand Oaks - Justin and Chris. They thoroughly addressed my car issues and communicated their findings quickly. All were addressed and they assured me my purchase was a good one. Regan Motors, Troy, Antonio and Jimmy made a bad situation better. They paid the $170 in needed repairs and now I feel better. I would recommend them to others, but always be proactive in your purchase. Check everything in the car- lights, A/C, locks, seatbelts, brakes, wipers...before you buy.
In the course of 1 month- I have purchased TWO cars from Silver Star Cadillac in Thousand Oaks...because our first experience was SO GREAT- start to finish- the greeting, to the test drive, to the financial process, to the pricing, to the delivery of our new vehicle...I didn't hesitate to come straight back there to look for our 2nd vehicle! And the experience was EVEN better! I was truly impressed and continue to be...Rick Mueller (our salesman) and the sales manager Shawn Moretti once again treated us as though we were purchasing a $90,000 vehicle (not even close) and negotiated the price down to BETTER than what we had hoped for!!
David Mendoza in the internet department was Amazing to deal with! He actually listened to my concerns and even though my credit was completely destroyed when I lost my business, he was able to get me a great interest rate and a payment much lower than I had budgeted for! NOT TO mention the smoking deal on my new truck! Thanks Dave and Co!
Thank you Santa Paula Chevrolet for having such a great staff. They are awesome and very kind. Not pushy at all and worked on getting me the best deal they could. Definitely would come back when I'm ready for another new car.
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