I had the BEST experience purchasing my Equinox with the help of Tim Rutherford at Patsy Lou!! Tim was SO helpful and went above and beyond to ensure my needs were met and I received the best finance rate out there. If you're looking for a used car Patsy Lou has an expansive selection of great used cars and be sure to ask for Tim Rutherford, you wont find a better salesman that's looking out for you.
my vehicle had a check engine soon light on. The service advisor was very knowledgable and professional with assisting me. The repair tech checked various relays and traced the issue to my catalic converter. at that point i chose to take my vehicle back to the muffler shop where the converter was installed for warranty
Went in for an oil change/DEF fill up/general service checkup at 5500 miles. Also needed the alignment checked. Was in and out in 1.5-2 hours, zero hassle, with updates from the service manager along the way.
Love my new car and loved the sales team at Graff.
by Jason Saunders from Durand, MI
July 2, 2018
Thank you Jeff and Jason Saunders. We came into Graff to see if we could swap out our current car for a new one. Our goal was to keep payments low and pay off our previous car. We were shown multiple vehicles. When we chose the one we wanted, they gathered the information and made it happen. Not only were we able to pay off the car we traded in but the trade in value they gave us allowed extra money towards the down payment. Now we are driving a new Equinox and paying over $100.00 less a month than our previous payment. We were also given a tour of the service area and each area gave us Little freebies (air freshener, chamois, bucket, etc). It made experience lots of fun.
Very good review. Answered my questions, kept me briefed and very helpful.
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