I had a wonderful salesman, Chris Jones. He understood that I drive the 150 miles to get to this dealership; so I needed everything ready to go. The process was very quick and hassle free. I would recommend him and this dealership to anyone looking to buy or lease a vehicle. Tell him what you want and he will find it. I'm very pleased with my truck.
Our salesman Nate and Dave, the sales manager, at Michael Bates Chevrolet were both very helpful in finding us a great car that is safe for our teen driver. I feel highly satisfied with both the price and many discounts we were offered during the purchase. The best part was when we were offered to take the car and test drive for the weekend and return on Monday. We had the time to make sure the car was a good fit for our teen and didnt feel pressured with our purchase. Thank you Nate and Michael Bates Chevrolet!
Nick Vitale sold me a certified pre-owned 2015 Chevy Cruze and completely went above and beyond my expectations! I would recommend anyone to him, he made sure I was getting the best deal I possibly could and made me feel comfortable with making such a big decision. Gordon Chevrolet excelled in every aspect!
After extensive online research we, chose Serra Chevrolet for our "new" used car purchase. We worked with Dominic and couldn't be happier! He was extremely kind and also listened to/and found what we wanted. The whole process was easy, quick, and we feel like we got a really fair deal! We highly recommend buying a car from Dominic at Serra Chevrolet.
Very, nice personality and professional knowledgeable.
by Satisfied t from DealerRater.com
December 1, 2018
Dominic made Me feel very comfortable and at ease during the process of purchasing a car. I will never forget this positive communication experience between the two of us. He is truly a great assest to Serra Chevrolet.
You never know what to expect when entering into vehicle negotiations at a dealer. I'd talked to Dominic a couple of time prior to going in to the dealership so I had a pretty good feeling that this was going to be one of the better experiences. I was not disappointed. Dominic's professional demeanor, courtesy and knowledge was refreshing and made the entire process a pleasant experience. While taking care of me it was apparent that he also had the dealers best interest in mind, this tells me he's a real professional. I would not hesitate to deal with Serra Chevy in general and Dominic in particular again in the future nor would I hesitate to recommend either.
I had terrible experiences at my last dealership ( lafontaine) and coming to serra I did not know what to expect. Dom was so nice, straight forward, and professional. It is truly a wonderful experience to know what you are getting and knowing you can trust your sales person. I will be recommending Dom to anyone in my life searching for a new used vehicle. He got me in the right vehicle for me at the right price for me quickly and efficiently with no hassle and no hidden fees. I cannot thank him enough!
This was my first vehicle purchase and I could not be happier that Dominic was my salesman! He wasn???t pushy, nor did I feel rushed during my experience. He answered all of my questions and was very informative about the vehicle???s history. I could tell he enjoys his job and takes pride in his customer service. As a female in my 20???s, I appreciate how generous and honest Dominic was with me. I also worked with Chaz in finance, which was an easy experience as well. He was upfront with me about all my options and worked to get payments within my budget. I have nothing negative to say about either gentlemen and would recommend them to anyone looking for a vehicle.
The staff was so helpful! Manager found issues with car fax on my trade in (these issues were obviously false) and she put in the work to dispute with car fax and get them cleared, so I could buy my new car! So nice and helpful! Thank you guys!!
Dominic provided a no pressure and enjoyable car buying expe
by MyTagforHalo2 from DealerRater.com
October 30, 2018
I've visited four different dealers before coming to Al erra Chevrolet of Southfield. Heck, o even was on the verge of a purchase at another dealer before becoming fed up with the pressure of the sales staff and finding out that my deal was nowhere as good as they had made it sound. They had "included" warranties in our deal without explaining that they were going to charge me for them, and had them conveniently listed at the end of the financing summary. Dealing with Dominic was the complete opposite and was a pleasure. He was calm and relaxed about the whole sale. I never felt pressured and he explained every step of the process and every sheet of paper he handed to me. As o told him, it is rare that I walk into a dealer and make a deal the same day. But with Dominic, I felt confident of my purchase and had no worry that there was anything shady being pulled. Dominic has a wonderful personality and I'd be happy to send any of my family and friends to see him and the Al Serra crew. Vincent was responsive to my opinions with extra warranties and never pushed anything if I had no interest in it, which is also quite rare in the car sales world it seems. Al serra's staff have yet to let me down and they continue to be my go to for sales and service. I wish I could tell the owner just how much I enjoy my visits and how proud he should be of his staff.
Everything was easy to go thru and didnt spend hrs in dealership everything was fast and friendly service ,I we would recommend the dealership to all my friends
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