by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Very soon after I sent an inquiry on Cars.com Jason sent a personalized video of the car. We were able to meet with Jason a couple of days later and purchased the car. I would highly recommend this dealership and especially Jason Alt.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
Purchased a new truck from Kelley Ford, the salesperson Tom Hawkins was very knowledgeable about the vehicle and took the time to go over everything. He and the other people at Kelley Ford treated me like a person and not a paycheck. There wasn’t any pressure and they let me know about all my options. Very pleasurable car buying experience, I would recommend anyone looking to buy a vehicle, give Kelley Ford a call.
Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
I had been searching for months for a Ford Edge with certain options that were a must have. I finally ran across one online that was more than perfect. I called and talked to Ryan and he ran some numbers for me and was very nice and professional. After a couple hours of thinking it over I went and saw Ryan and bought it. The cars on this lot are so clean and I really had the best experience with this purchase. Thank you Ryan for your patience and kindness I love my new used Edge it’s perfect.
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
My wife and I are expecting our 3rd child. We had purchased a vehicle from greve automotive previously and were wanting to keep the same family atmosphere. With that being said we got on their website and seen what they had available. I stopped in the following day, gave them some info on what we were wanting to do and the situation. The next day I brought my wife with me to the dealership, we drove another van before driving the one we purchased. Our Sales professional Mason Webster was AMAZING to deal with very outgoing and was able to answer any questions we had. I did my own research before going to the dealer. I quizzed him based on what I knew. He was very quick to answer and was very knowledgeable in what he was doing. Alex was our finance manager and we couldn't have asked for someone to be so understanding and helpful during the process. The Greve Automotive family is certainly one you can trust and I would definitely recommend doing business with them.
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