Everyone I dealt with on this lot was very helpful. I fully appreciated the effort Ron put in to find me the car I wanted. Nick, in sales, was also very helpful and made the hand off of the car a very pleasant experience. Joe, who worked with us in financing the car, made a normally tedious experience a pleasure. We will be back when it is time to get another car.
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
We had a great experience at Custom Care Care. They took the time to really listen to what we wanted in a vehicle and tried to find us the best possible fit. We are very happy with our purchase and the service we received.
Roberta Parkison was friendly and straight forward, she was helpful and informative. When the vehicle I was looking for was no longer available she helped me find just the right one for my family. She never once tried to sell me something I didn’t need. Shopping for a vehicle can be hard, other dealers made me feel rushed and uncomfortable. Roberta even went out of her way to show me how everything worked in the vehicle, even after we finalized the purchase, she also helped me set up my phone and voice controls.
Purchased a used 2015 GMC Sierra 2500HD. Terry Ayers provides a very comfortable purchase experience. We agreed on a deal via e-mail and photos and travelled 4 hours to pick up the truck. Very nice folks to work with. I would definitely buy from the Jim Schmidt dealership again.
I drove 4.5 hours to purchase my Chevy Silverado from Roberta at Jim Schmidt. She was awesome. Very nice, trustworthy and honest ! I have only had the truck a week but so far so good!!! The long drive was worth it, because of the customer service and the price of the truck !
Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
My wife and I went in to have both of our vehicles serviced and we saw a sharp Silverado on the lot. When my wife ran into our salesman Arlin she mentioned the truck and he started telling her about the fantastic rebates GM had just put out that day (12/1/18) and that everyone qualified for GM Employee Pricing. When I caught up with them my wife deferred to me and left Arlin explaining everything to me. He then brought the Silverado he mentioned to me into the service bay since it was pouring down rain. He went over the vehicle explaining features and accessories and the let me take it for a test drive. My wife and I just loved the truck. When I returned I told him what it was going to take for me to trade and he went to work. We were able to work a deal with my trade-in and we got a brand new truck. The reason we keep trading at Hiday's is they treat us like family. We purchased our first car thru Hiday's in 2006 and they have called us by first name ever since. I would highly recommend Hiday's to anyone for superb service all around. From the sales department to the service department everyone is super.
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