This is an awesome dealership! Buying a car can be a grueling experience, but everyone at Baldwin was super professional and courteous and wonderful to negotiate a deal with. I will certainly buy from them again!
I wasn???t ready to purchase a car just yet, but life says otherwise. Gerard was very patient with us while we worked through our decision of purchase. He was very knowledgeable about our selection. Would definitely recommend this dealership.
I bring my Chevy Malibu here for service regularly and to date have never had a problem. My experience is that they do what they say they'll do, every time. If they diagnose issues with my car other than why I brought it in, they'll inform me, but no pressure to perform any repairs other than what I want done then. And they always have the work completed on time.
My husband and I were contacted by a salesman after we reached out to the dealership. We made an appointment with him at our convenience
We test drove the vehicle and then sat with him to negotiate. All in all it was a good experience
3-19-18 Sat we went in at 5pm and left at 7pm with Pathfinder with Riley’s Help processing us quickly in and out the door. She was very knowledgeable and patient with me and my wife’s needs. She sent us to Tom in finance and he was also very helpful moving the sale forward with no problems. My wife said we should have went to Matt Bowers from day one in search of a used Car . Riley should be the one to ask for when needing a new / used Car , thanks All !
Let me start by saying that buying a car is one of the things I dread the most in life but the crew at Matt Bower Chevy Slidell made the whole experience better than any other I can remember. From Kenneth Young, the first salesman I spoke with, to Hunter (sales) to Daniel the sales Director, everyone worked to make the purchase pressure free and even pleasant.
I started off telling Kenneth how I hated the buying and haggling routine that all car dealers seem to put you through. He said he understood completely and would do all he could to keep things stress free and comfortable. He really carried through on that promise despite the fact that it was probably three weeks from our first vist until we finally bought something.
I will admit my wife and I were difficult customers but the entire staff did everything possible to accommodate us and make sure we were unconditionally satisfied with our purchase. I cannot give them a more favorable rating or review. They were AWESOME.
Whether you're looking for a new or used car definitely come see them before you buy.
My overall experience was great they took the time and help undo damage that was done to our credit structure by another dealer to get us a great car and a even better interest rate. Above and Beyond Customer Service !
They have a lot of inventory, but the automobile that I went to look at had a little more damage than I assumed it had, and the interior had a strong smoke smell. I wish I had known prior to coming to the lot. It was also a bit difficult to figure out where to park in the parking lot, and I could not figure out where the front desk was once I was inside. However, the price of the automobiles was extremely low for the mileage so I guess that is a good check and balance for the entire atmosphere.
Go Above and Beyond to meet Expectations....Mercedes C300
by JPowell from DealerRater.com
November 30, 2018
Chad Treser is a very professional, kind, knowledgeable & helpful salesman. He & Don went above & beyond to meet my needs. I highly recommend doing business with R. L. I.
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