Great customer service! Clint, the salesperson, was very fair negotiating over price and trade-in. He was pkeasant and I never felt pressured. Even got a better loan rate! I love the car...although it's used (2016), it's in excellent condition and is a make/model with a hard to find 2nd row bench seat. I couldn't be happier. If you're looking for a car, go see them!
I cannot say how impressed I was with all of my dealings with Bob Poynter GM. Gray Nelson answered all of my questions and made a deal work quick and efficiently. I rented a car and drove 7.5 hours one way to pick up my new vehicle. No surprises, just an honest and efficient buying experience. Hats off to Gray on being awesome to deal with.
I have been buying vehicles from Bob Poynter Chevrolet for as long as Bob has had the dealership in Seymour. I have never had anything but the best possible service, best possible buying experience, and best overall customer service that I could expect. George Covey has always been who I consider to be my personal contact with the dealership from his days in the service department to my current contact for purchasing new or used vehicles. I have no need to go anywhere else for my transportation needs.
Came up from Kentucky after looking all over web for car for wife. Had to be AWD and certain year/mileage. Getting disillusioned with whole process. Checked out one here and had to bring wife up. Great salesmen with no pushing. Very easy to work with and even though slightly higher on miles felt very good about purchase and whole experience. Great price and no hidden fees. Would recommend to friends and family
Excellent service polite and felt like I was dealing with honest people. Clint went out of his way to see that my wife and I were able to purchase a quality truck. I walked away knowing that I was getting what I paid for
Having bought three vehicles there, two used and latest one new. Traded my 2005 Ram in on a new 2011 Ram Express, and got more trade in than I paid for the truck when I bought it. Had very few issues to need the service department, but every time they have done fine. Even took my son's truck there for a warranty issue his dealer wasn't able or willing to fix, and they took care of him. Ready to buy an SUV for wifey, and I bet Bowmans get my business again.
I found the truck I wanted and no hassle deal and drove it home same day. A few days later notice a blemish in the paint on drivers door and took it back and they made it right. And it looks great. I am very happy.
I came away very impressed about the John Jones Auto Group, and am very happy with my new Buick Encore. Brandon McIntosh was exceptional in finding me the right car within my desired budget needs. I highly recommend buying a vehicle at the John Jones in Salem, and will not hesitate in sending family and/or friend referrals to them. They are offer flexibility in vehicle types and financing options, and they treat you like one of their family. I plan on purchasing my next vehicle from them when my lease agreement expires.
The entire deal was done online and via text message. I don't think we could have done it any simpler. Scott Nance the sales guy did a good job of going over everything with me, and left nothing to question. Nathan Jones the Business Manager had all the paperwork laid out and ready to go when I got into his office and was in and out in no time. I'd definitely buy another vehicle from them again in the future!
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