Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
This is the best dealership I have been to. The sales process was fast and easy. They helped me find exactly what i was searching for. Will be back in a few years to trade in for a newer model. Robbie was great, really went out of his way to help me out. Jessie made the deal great and Dana made sure my vehicle was covered.
I purchased a SUV from the dealer. My experience was very good. Ms. Delicio Mayo ensured that I stayed abreast of the buying process from the beginning to the end. Great job Ms. Mayo. I greatly appreciate all you do. The other staff members were nice and polite.
Dan and the entire team helped me through the process of finding my car. Quick action and understanding of my specific needs were met.
I'd recommend them every time for not only clean cars, but the care they showed and the time spent letting me check out each specific automobile.
I can only speak on a few things as I have not been into the dealership yet but all things look promising. The business manager, can't remember his name, took it upon himself to answer a few questions I had concerning a car, and got them answer with 10 minuets.
I scheduled an oil change and tire rotation while on vacation in Hilton Head and went to MR Chevrolet in Bluffton. Being from out of town I wasn't sure how I would be treated as a non local customer. From the moment I arrived the service department exceeded my expectations! I arrived early and they checked me in and didn't make me wait at all. They started before my appointment time! While waiting I had an opportunity to meet the owners sister and operations director Audre and she was amazing! I discovered they have Ohio roots as well. Audre and staff went out of there way to delver an amazing service experience. They had water and coffee available to customers and allowed me to look at a Corvette prior to the sales teams arrival. I can't say enough about Reichenbach Chevrolet if you want an honest good down to earth customer experience from folks that care about their customers than this is the dealership you must visit. A++++++
I recently shopped for a new Jeep Grand Cherokee, and stopped by the Jeep store on Chatham Parkway in Savannah. Wow! what a beautiful store! they had a great selection and my sales person, Tavares was fantastic! Everything was very transparent, and the managers were interested in listening to what I wanted to accomplish. I would highly recommend Tavares, and the Jeep Chrysler Dodge Ram store on Chatham Parkway for your next vehicle!
I was in the market for a 2015 Chevrolet truck. Originally I was looking for a WT Colorado. Eventually I was told they couldn't find one with the options I was looking for. I was shown a Silverado instead because the sales manager thought it would fit my needs better, and would still be within the price range I was trying to stay in. He was spot on. I absolutely love my truck and had a great experience working with the whole team. Everyone was very helpful and extremely polite. I felt like a real priority.
I've always had great service whenever I needed to bring in my cars and the entire team are so very personable and friendly. I use to go to another dealer group in Savannah but I'll never go back to them as long as Mick Reichenbach Chevy is open. The customer service at Mike Reichenbach Chevy is by far head and shoulders
I purchased a 2015 Malibu and the service was great. I have worked in a dealership and dealt with several more and I was very impressed with Mike Reichenbach Chevrolet. This was the first dealership that the owner greeted and took the time to talk with every customer that walked in the door. That really caught me off guard in a good way. I wish the dealership was closer so that I could have all my service work done by them. The salesman Ben Long was very attentive and made sure to find the exact car that I was looking for. Thanks, Brett
This dealership has two locations in Savannah which I was unaware of when shopping there online site. I found a vehicle I was interested in for my granddaughter and I went to the wrong location for that car. Well I not fimilar with the area and drove from out of state to see the car. The salesman was exceptional he drove us to the location and we test drove it and decided to purchase it. We drove it back to his location to do the paperwork and they gassed it up and prepared it for our delivery. It was a quick process and a very good salesman that was very polite, took care our needs and made the sales smooth and easy. At 65 this was one of my best purchase experiences and left a happy customer. All the personal associated with this purchase where very professional.....
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