Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Super impressed with her customer service!!!!! Hoenstly she holds the door open for her people , she talks when to them when they aren't happy, she turns unhappy customers into happy ones, love dealing with Nicole!
Debi Bowar was my salesperson. She was very friendly, knowledgeable, and did not use high pressure sales tactics. We told her what we wanted and she showed us what they had available on the lot. We ended up test driving three and probably kept her way past her quitting time.
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