I brought my escape in for repairs from someone smashing their car door into mine, Smokey was very kind and helpful. Then I asked if I could get an oil change before I picked it up, and he went to service and they did that for me before I picked it up.
Very courteous and very timely.
Let me just say that after looking for a new car for over 3 years, I’m really surprised that I didn’t check this dealership out sooner. Not only did they have the vehicle I wanted, the professionalism that was used during the process was truly mind blowing, thank you SHGMC
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
We love the loaner car feature, this takes away the inconvenience of servicing your vehicle. They are quick to get your vehicle in for a service appointment and back to you. No one likes to have to service their vehicle but Fox takes away some of the stress.
Steve, Dan, Kurt and the rest of the gang made us feel like family!!!
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