Super easy to deal with, Thiel worked with my finance company from out of state, provided any info and docs requested super fast before sale and turned title around quick. I shopped online from out of state and it took me longer to get there than to buy a truck even with a trade in ! GREAT EXPERIENCE . I showed up test drove the truck I wanted and completed the deal in less than 30 minutes, Thanks again.
While I did not buy a vehicle, service was outstanding on the response and truthfulness of the conversation. After the lady described the vehicle in response to my inquiry and questioning, I decided not to move forward in this transaction. However, I will give extra special attention to a vehicle from Mills because of the treatment. There was absolutely no pressure at anytime in the conversation.
We had a wonderful experience at Mills! Teresa Franco made buying our new Equinox fun and easy. She was so helpful, but not pushy! Teresa helped us with all the new technology on our new car and was very patient! We are really enjoying our new red Equinox!
Worked with Tucker Deitz, he had the car ready to go for the test drive, no pressure sales, answered all my questions and I believe I got a really good deal. Process was very simple and I was out of the dealership quickly, so far the car is driving like a champ!
Erika was simply Fantastic! Responsive, professional, no pressure experience! Excellent customer service! A refreshing change this day and age. Inquiring from NY about a car... Erika did all she could to supply me the information needed for consideration to buy.
Thank You Erika
They did a great job of helping us find the car my daughter really wanted. They walked us through the whole process and made us feel relaxed and confident that we made the right choice. We will definitely be back in the future.
Had a great experience with the people I worked with, very friendly and made the process of buying my vehicle very easy. I would recommend Susan Cantrill or Scott Lamberson to anyone looking to purchase a vehicle.
Great experience! Kelly & Alisha helped set everything up. Steve was our salesman and he did a great job answering all our questions and explaining all the options on our truck. Micaela handled all the paperwork and went over every document. Thanks to everyone at Brad Deery Motors!
I drove 120 miles from Madison, WI because I had a previous exceptional experience with Brad Deery Motors. This time, I was able to purchase yet another vehicle in great condition, low miles, and at a great price. My sales representative was Bryce Murphy. He was very friendly and skilled in assisting all the important aspects of making another great purchase. Bryce was very well informed of the Chrysler minivan features and he was especially sharp on all the electronics. Bryce anticipated most of my questions and the few times he didn't know the answer, he was able to quickly research and provide a concise answer. I was impressed with Bryce's knowledge because I am a very detail oriented (internationally recognized) engineer. I had carefully researched the models and market I was interested in over a 200 mile range. With Bryce's assistance, I got one of the very best deals in this area. In closing the deal, Bryce made sure to arrange for good follow-up and feedback for any future questions or concerns without pressing (good quality control). I highly recommend Bryce and Deery Motors for your consideration.
While a purchase was not made, The sales person we met with was a pleasant change from other dealership sales associates we have encountered. There was absolutely no pressure or pushiness to buy a vehicle. He listened to us, was attentive and very knowledgeable. If they find the right vehicle for us, we will most certainly purchase from McLaughlin Motors.
I expected a higher standard from a Cadillac dealership...
by Drlobacz from DealerRater.com
November 0, 2018
I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up and get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting ???broken in??? I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won???t claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.
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