I cannot say enough nice things about how this buying experience went for my wife Kerry and I. A HUGE thank you goes out to Tommy Jr for all of his help in sourcing the perfect 2016 Tahoe for us and giving us an incredible deal on it. It's my wife's dream vehicle and she is in love with it! Everyone there - Tommy Jr, Jesse, Mark, and Coty were all incredibly friendly and treated us so well. I send all of my friends to MacMulkin and this dealership is the only one I will buy from. Thank you all so much!!
2017 Chevrolet Corvette Z06 Review
Most powerful and best handling car i ever owned
by Gene Z from Ft. Lauderdale,Fl
May 15, 2019
I have the Z06 version 650 hp-650 torque, all that and I get 25mpg on the highway along with the exceptional styling and cool factor
I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.
On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH
I walked in without an appointment hoping to be helped with honesty. I ran into Jeff who I later find out has only been there for 2 days, but I felt like he was there forever. Jeff was very informative and helpful and caring. We found a car in a matter of 5 minutes. I was able to test drive it and after a long day, because I wanted to make sure everything was just right, I drove home in my new 2011 Nissan Juke. Everything was done, down to the financing, to the registration, and I didn't have to move or lift a finger, except to sign of course LOL. I would recommend everyone there, especially Jeff, as they were all very nice and helpful. Thank you so much and I can't wait to start driving my new car after the snowstorm. 🙂 I look forward to doing business with you in the future. I'm not sure if Jeff's last name and I don't believe he's listed below but I want to make sure he is recognized for doing a great job and making a sale to someone who is very skeptical.
2016 Chevrolet Corvette Z06 Review
by vet51 from Jacksonville,Fl
May 13, 2019
Great car all around. Leather is a little cheap and the inside in not built for tall or wider people. Everything else about the car is amazing.
I?d like to extend a special thank you to Ray in the service department. He provided the best level of customer service by showing compassion and understanding.
2018 Chevrolet Equinox 1LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
Customer for that past 3 1/2 yrs of Commonwealth Nissan when I purchased my 2013 Altima. Sadly was in an accident that totaled my Altima. Needless to say I needed a new car pronto. Greeted with a smile by Roy Mazarin who has the patience of a saint. Then Sales Manager Bobby Barry explained all my options buying vs leasing, pre-owned vs new, answered my many questions (another saint) and giving me the best deal possible. So I???m leasing for the first time -Nissan Rouge. Sales Mgr Bobby Barry and Roy Mazarin were great! Explained everything with patience and kindness. Roy spent so much time with me answering questions, showing me the various options, and more. All with a smile. Best Service! Thank you!
2019 Chevrolet Silverado 1500 LD LT Review
Love This Truck
by Greg Zaleski from North Tonawanda, NY
May 3, 2019
Just leased this 2019 Chevrolet Silverado 1500 LD, which is a slightly updated version of the 2016 Silverado 1500 LT that I turned in. The difference between the 2019 and the 2016 is marginal which I appreciated because I was able to reuse my running boards from the LT for the LD. The seats on the new truck are slightly more comfortable and overall the ride is a little tighter than before. Love the new truck so far.
John Lynch at Woodworth Chevy really helped me out in the buying process. I knew what I wanted and he made that a reality! I can't thank the staff there enough. Everyone was so knowledgeable and willing to help. I had a great experience. I will definitely be back in the future.
2018 Chevrolet Tahoe LS Review
The car is very comfortable.
by Barbara from Cicero
April 17, 2019
This car met all our expectations very comfortable vehicle. The ride is very quiet and feels like you are floating .The captain chairs are very comfortable and there is alot of trunk room.
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
After having had a bad experience with another dealership, The overall buying experience at Bank's Chevrolet exceeded all my expectations. My custom factory ordered z71 suburban was delivered ahead of schedule with all the options, including the dealer-installed, exactly as ordered, no issues. Thank you Mike Vaillancourt for making this an excellent buying experience!!!
2016 Chevrolet Tahoe LT Review
by Shannyt77 from Warrior, AL
May 11, 2019
Drives great. Has more bells and whistles than you can imagine. Very roomie. Great safety features. Great radio and navigation. 4x4Just great and this is my 4th Tahoe
This dealership stopped by to pick up my car at my house then he takes it to his house so he can drive it to banks the next day to be repaired. This way I don’t have to take off time from work and drive down there and wait while the vehicle is being repaired. After repairs done the service manager drives my car back to my house pick up his truck and it’s all said and done this service is phenomenal!
2018 Chevrolet Traverse LT Cloth Review
It’s a great car!
by Laperkins from Ocala
April 24, 2019
We are a rapidly growing family and this car is perfect for us! It’s roomy and comfortable and exactly what we were looking for! We love it!!
Although I did not purchase my 2005 Cadillac at Baker Cadillac I have used
their service department for the past 7 years.
I have always been treated as if I bought my car there .
Top quality work and at a fair price.
2011 Chevrolet Tahoe LT Review
Can understand why this sport suv has high demand
by Mr chevy tahoe from Labelle Florida
May 15, 2019
An example of Chevy performance and reliability. Beautiful luxury and power for work and towing. Superb driving, handling. and quality design. A strong dependable many purpose vehicle.
I traded in a Camry of 3 weeks (purchased elsewhere requiring several trips to the dealer) that was unable to meet my needs. This RAV4 far exceeds my expectations! I needed something I could depend on in all four seasons that was safe and reliable. It was to replace my 2003 Chevy TB that I had purchased new and I wore out (I loved my TB). My RAV4 has everything I need, plus more. This was accomplished when Dave Filmore (who understood my needs) showed me the RAV4, road tested it, contacted my insurance agent and took care of the changes after working with me completing the paperwork for buying out the Camry . I got my inspection sticker and happily drove home wearing a big smile :)...all done in one day!! It has been a great day. This is one happy customer. You can be too. Thank you Dave Fillmore. Shop Colonial Chevrolet..They listen, they care........ Thank you, Dave Fillmore and Colonial Chevrolet
2018 Chevrolet Tahoe LT Review
by Dawn Higgins from Sumner
April 6, 2019
Love everything about my Tahoe! I highly recommended it!!! It’s luxurious! Love the color and all the bells and whistles it offers! I will own this for quite awhile 😀
From the start my experience at Colonial was great. It was a Sunday afternoon and I stopped in to check out a preowned pickup. Don asked if I had any questions and was able to answer them all. After a test drive, Don and I sat down at his desk to start the paperwork. Don stated the team at Colonial would take care of everything including a new vehicle registration. By Monday afternoon, approximately 24hrs, after my visit, I was driving off the lot in my new to me 2014, 2500HD. The team at Colonial worked with the necessary outside sources to turn the vehicle over to me in a very professional manner. I would not hesitate to shop Colonial for my future vehicles. Totally Psyched! David
2019 Chevrolet Colorado Z71 Review
Love this vehicle!
by Dukeschwoo from Fargo, ND
May 13, 2019
Very attractive exterior and interior design. Tech features are up-to-date and extremely user friendly. Spacious enough for a family of 3 plus a large dog. Leather-wrapped seats are a big plus, and the cargo box fits most items needed to be hauled. Couldn’t be more satisfied or ask for more in a mid-size pickup!
11/11/17 This dealership went above beyond this veterans day for this vet. They are delivering my purchase to my house 140 miles one way all for the advertised price\. For this I salute you . The next friend that is looking for a truck I will send them your way .
2018 Chevrolet Equinox 1LT Review
Very Reliable Vehicle(Excellent For Uber Or Lyft)!
by RP from CAPITOL HEIGHTS, Maryland
May 4, 2019
Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!
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