USAA Car Buying Service Worked Exactly as Advertised
by Lexington Taylors from DealerRater.com
December 4, 2018
Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.
by 25thEdition from Freeport, IL
November 24, 2018
The 2016 Chevy Impala LTZ looks and rides as if it is fresh out the box. I purchased this car as a certified, preowned vehicle, with only 1 previous owner. It is fully loaded. It is FWD, but has power, so you won’t get left behind. However, it looks like a luxury vehicle and has the ability to drive like one as well. I love this car! With the lane departure warning system and other safety features, I will feel safe passing this car to on to my son once he graduates high school!
Frank Smith made my purchase of a Forrester actually pleasureable. As a skilled and personable representative of Suburu, he made everything from detailed operational instructions to a test drive an enjoyable experience. I recommend Frank and Valley Suburu without exception.
Safe and Reliable
by Curlyy.locks from Barnegat, New Jersey
January 6, 2019
As a young 20 year old who commutes every day to work and school I can say this car does it’s job and does it well. Great on gas, comfortable, compact, and large trunk space for those long days of shopping. I would definitely recommend the 2016 Chevy Cruze LT to a first time car buyer looking for something that doesn’t pack TOO much punch; but just enough to get you to where you need to go in a timely manner.
Just purchased my 2nd Subaru Outback from Valley! Great dealership with knowledgeable, pleasant employees both in sales and service! All my routine service experiences with my first Outback were done efficiently. Frank Smith made the purchase of my 2nd Outback a wonderful experience! Love my new Subaru Outback...it has even more features than my 2011 one!
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Ryan Mayes was so wonderful throughout the entire process of buying my first brand new car. Very helpful and always answered the phone when I had questions. He was very patient with my dad and the many phone calls he had to make back and forth between myself and my dad. I was able to get a great deal on a brand new 2019 Subaru Crosstrek. I saw the Crosstrek 2 years ago and knew I wanted it to be my next car. Only day one of owning the Crosstrek and I'm taken back everytime I get in it!
Great little car
by Kalli from Hayti
December 29, 2018
I have a 2017 Chevy Sonic Premium with Turbo.
This car has pep. I would suggest getting a turbo no matter your needs as it will help you negotiate traffic. This car has comfortable seating as my Acadia which I downgraded from. It has heated seats and steering wheel, the steering wheel doesn't seem to get very warm but I hardly use it. I hate keyless start but that's kind of standard anymore. I've left my car running a few times when I get out of it on accident. I was looking at an Impala Premier but couldn't find a price I could afford and have trouble driving "big" vehicles hence my downgrading from an Acadia
I haven't had the Sonic in the shop yet. I bought it used with 46,000 miles and have put about 10,000 on it. It's a comfy car and my husband who is 5"11 even agrees that is comfortable. It is a tight car no doubt. It is slightly loud but I'm used to it with other vehicles.
It's a very fun car to drive. It has a huge trunk and fold down the seats for more room.
The ride is a little bumpy due to the low profile tires, I would like to get some different thicker tires for a more cushioned ride but other than that I wouldn't change much.
The whole experience here was awesome. I'm a single dad and live a ways away, but the sales associate worked with me over phone, email, and text to select and find the car I wanted at the price I wanted. They understood my situation and showed a lot of empathy. They went above and beyond what I could have expected.
Had the most comfortable experience at Dash Galler
by Debbie from Newark
January 2, 2019
The car drives great and so far the performance is terrific. Have more space than a thought. Love my trunk, have a lot of leg room for my son.
I love Valley Subaru for its consistent excellent customer service, fair pricing, and maintenance/repair service. All staff are not only efficient but also demonstrate the highest level of professionalism as well as courtesy in responding to all of my customer questions and needs.
I am new to driving a dually.
by SB Sable from Borger, TX
December 10, 2018
I am loving this truck. It does not ride near as stiff as I thought it would. It is very comfortable to ride in and drive.
The 2500 hd gas version is reliable. However the 2500 diesel version is unreliable. My father had a 2014 chevy silverado 2500hd with the duramax engine. It broke down often. He hardly used it for work. Mostly just for weekends to go out . Never pulled ,towed or hauled anything with it. The reason he finally got rid of it was after the fuel system had a problem and it ended up damaging the internal parts of the engine . Factory warranty paid $8k to fix it. Luckily it was still under the 36k miles. So stay away from these duramax engines. The only reliable duramax engines are the ones made in 2006 .
After driving over an hour to get to the dealership to look at the one ellusive truck, I was not disappointed. The dealership is well laid out and easy to find. Dave and Carol were friendly and extremely low pressure. The experience was one of the best I've had (and I don't throw praise lightly). Thank you two for a wonderful truck and superb experience!
It has been a great SUV for me so far.
by raddoug777 from Columbus, ohio
October 27, 2018
It is a very good vehicle for me so far. It was a very good value for me. I drove to Kentucky and was able to get a great buy.
City Motors went the extra mile to help me get a great car at an amazing price. They worked with me for hours on it. They made sure I was completely satisfied before I drove home in the car. I would highly recommend them to anyone looking for a used car.
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
I am very happy with my experience at Bob Wade Subaru. Everyone I have dealt with has been personable and attentive. I feel that I got a good deal on my Crosstrek and I am very pleased with the car and the dealer.
by Tim from Delavan
January 8, 2019
Good fit for me. Love the vehicle. Good towing package. Controls easy to operate. Seating fits my needs. Exterior looks great. Sales staff very good.
I have been buying from city motors for 17 years. Any time I go in and want a specific car they try their hardest to get what I want. Everyone there is very professional and I will never go any where else to buy a car. I always tell anyone who is looking to buy a car to go see them.
Fits us Perfectly
by Cole from Durant, OK
December 29, 2018
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
Very polite and very helpful no problems at all.Jeff was so helpful and made it sftress free to deal with them.I would use them again.
It needs to be in my garage. :)
by Geoffsail from Maryland
December 11, 2018
BIG differences between our C4 and this C5. MUCH more legroom and comfort, a REAL trunk, 100 more horses, newer tech, and easier for us to get in and out of. Will prolly pull the trigger and put it in my garage !
I have purchased 3 new cars in the last 6 years from BWS and every time I had an A+experience. Nathan sold me the car and Jamie completed the paperwork in record time. It is a pleasure doing business with nice people you can trust. Highly recommmend the people and the cars.
Built very cheap
by Disappointedcustomer from Sundridge
January 3, 2019
This cat cannot handle a canadian winter what so ever...almost everything in the interior broke from the cold. We were very disappointed in this car for many different reasons. After owning it for over 1 year I just want to get rid of it. I've never had such a horrible veichle! I would trade it in immediately if everything on it wasn't broken already.
The staff at Bob Wade is not only professional and knowledgeable, but just so nice to do business with. I have never left there feeling anything but great. When you hear about the "Bob Wade Family", those aren't just words--they really do make you feel like part of a big, wonderful family.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
Well powered, accelerates well into traffic. I did have bearings go out at 60,000 but I bought used and that may be the result of 2 accidents BEFORE I bought it. Otherwise I use it to transport Amish Friends and it has done well. Comfortable and gets 20 MPG most of the time on the road. Trailer I get about 16 MPG.
Although at first I thought it might be to small for my family. But it is surprisingly roomy. Has pep and everyone seems to think it’s a sports car. Ha!! I haven’t had a SPORT car in over 25years “I’m old”
I recently purchased a used car from Joe Bowman over the phone from Punta Gorda, FL. I can't tell you how happy I am with the level of service and professionalism that was afforded me in this transaction. Just want to thank all involved for making this deal a smooth one!!
Best choice for my Adventures
by BoilerUp from West Lafayette, IN
December 29, 2018
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
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