If you want honest, reliable and FAIR service then this is it. I would not waste time with any other dealership. We drove from Atlanta to purchase a car and it was 100% worth the trip. I will be referring everyone I know to check them out before shopping with anyone else.
Can’t say enough good things about the crew here. From the moment we arrived the staff was courteous and really created a stress-free environment. Second auto our fam has purchased here and likely not the last! If you’re in the area and need a great set of wheels you really owe it to yourself to check em out. Fair, honest and reasonable. Nice to see in a market where it’s easy to be uncomfortable or unsure. Thanks again Michael and the whole team!!!
I actually went in for a repair on my sheep and ended up walking out with a Subaru Outback. I can not say enough about Michael (whom has only been there a few months). Michael was amazing in answering questions and if he didn’t know the answer he was not afraid to ask. The entire dealership in a whole was outstanding. I really appreciate everything you guys did.
Really good Crew I actually enjoy going in for service they are awesome to deal with an have to be the best service department to deal with in the WNC area. From start to finish every visit is a good experience.
No pressure sales environment. Friendly staff. The sales staff gives you info about the vehicles without being too pushy or over the top which is hard to find these days. When I bought my jeep, Jeff took his time and explained every feature my new jeep had and made sure I understood how it all worked. With so many features, it was great to have someone take the time to show me how it all worked.
I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
I wasn’t really “shopping” for a used vehicle, this one kinda fell into my lap. It was good timing cause the wife has always preferred the SPORT model. My sales rep was Mark Williams. He offered for me to take the car home for the weekend to show her and just take our time to decide. Upon returning the vehicle, there was no haggling over the price or my two trade-ins. He exceeded our expectations. If anyone asks for a sales referral, Mark is the man!! Thank you for an easy, friendly and professional transaction. We will definitely be back when it’s time to buy again and always telling others.
Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
Excellent service! Repair was done quickly and there was excellent customer service!
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