Gilroy Chevrolet is the place to go for the Bolt. Daymond was fantastic he knew all the product improvement information and he was able to relate to me in a healthy and upfront matter. He also did a great job of explaining all the features which are innumerable on this car. In some ways the bolt sells itself but this experience was fantastic
My service advisor did an excellent job of informing me what the techs found on my vehicle. He helped me determine how to best care for my vehicle and he arranged a rental for me while my vehicle was there for service.He also kept me informed during the service, and was very helpful.
Even though I had an appointment and was running behind my service provider arielle accommodated my recommendations/needs for my vehicle. Also, I did not have to wait so long for my service to be completed. I loved that they provide complimentary shuttle service. The shuttle driver Isreal was very kind and respectful.
My husband and myself were in the market for a larger vehicle because our family is growing. We are big Honda fans because of our last car shopping experience in another town. The dealership had knowledgeable staff, and made our buying experience easy and comfortable. Before going to Honda of Morgan Hill we researched a few options for vehicles and ultimately decided on a preowned Odyssey with low mileage. We were preapproved for financing on line. We did our homework. The sales staff seemed helpful and friendly. We purchased the vehicle we had looked into on line. Less than 1 week later the battery needed to be replaced. I called and spoke to the salesman we dealt with the previous week and before I told him the issue HE interjected, “if the battery needs to be replaced we will do that.” His knowledge on the subject was baffling since I had not told him what the problem had been. I was under the impression that when you purchase a used vehicle from Honda it has to pass an inspection. And something like a dead battery surely should have been noticed by the service team. The salesman said he’d return my call the following day since he was out of the office. This never happened. I assume the service team and the salesman were aware of the malfunction since I haven’t been told otherwise. I expected Honda to either reimburse us for the cost of the battery or give us equal credit in the service department. I am disappointed with the level of dishonesty proven by this specific dealership. They are the reason people dislike the whole process of buying a car. I will purchase another Honda but I will never go back to the dealership in Morgan Hill nor will I recommend them.
Today I drove away from the dealership as a first time car buyer! I had an amazing experience with this A+ team. Nick the GM was super helpful with setting me up with his team that gave me the true VIP experience. The assistant manager Thomas was able to find the car that I was exactly looking for while also keeping me updated when the car would be ready. I appreciate all of the communication even when he was technically out of the business. My sales rep that helped assist me with the car was Sterling and he helped so much through the process and patience with the finance department. Sean was the sales manager within the finance department and he did everything and exhausted every possible outcome in order for me to get the best deal! I walked away believing that this whole team was there to help us all reach a common goal which was driving away with a car at the best affordable deal. Thank you all for your help!
Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Best auto service in the Bay Area.
Jon (Jonathan) is the best person you can ever ask for. He's just amazing. He TRULY cares. Micah from the service team has also been very helpful. They simply have a great team of caring experts who know KIA cars.
I needed an oil change for my car and they got the job done right away.
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