Used cars for sale near Chicopee, MA

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

Seth falcon and Kevaughn Fyffe were very friendly and patient with me. They both made is simple and easy for me to get my new car from the dealership. It was a great experience that I will always remember. Thank you guys

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

Audi stayed true to its design and esthetics when it come to an electric vehicle. The car is very comfortable and totally feels like an Audi when driving. I especially like the interior and how unlike other ev there is not a giant tablet in the center of the car. I purchased the vehicle with all available options and have not regretted. The cabin is very quiet and isolates the road noise. The BO audio system is crystal clear. I typically drive locally so the range is sufficient for my weekly commute. Charging with level 2 at home is very easy and utilizing a fast charger out and about is typically 20mins. The car has plenty of power when you need it and all the smart functions such as lane assist and collision detection are very helpful. I would recommend the etron to anyone looking for an ev with luxury comfort and performance.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Great service! Did everything by text message with my advisor, she even sent me a video from the technician about my car! We will be back!

Like no other experience ever! Was greeted and made to feel at home by a lovely young woman who got a salesman named Dave to assist me with the purchase. Never once was I concerned with how much they were charging me,,why?because the vibe was genuine, honest ,just a down to earth regular guy .whatever he said he would do ,he did ,no B.S. whatsoever. I went there with my down-payment in hand and left 2.5 hrs later with my new car.thank so much Dave and Dianna ,I will definitely be back in a couple years and will highly recommend anyone else I talk to that they should do the same .oh yeah Dave is also one of 2 owners at Motor Car West.i thought that level of service was a thing of the past.

I owe a 2010 Turbo RDX 150,000 and it’s the fastest SUV I had ever drove, love the stock sound system 360 watts, all black leather inside sunroof no leaks and recently I just changed all the interior dome lights to ice blue it’s really a nice sporty SUV ride, Honda definitely knows how to make a fast fun luxury SUV……

Great experience the whole process start to finish was mad easy by my salesperson Julie Hoag set up the Toyota app on my Iphone for my new 2025 Rav4 Limited Hybrid

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Very clean facility. Service center was prompt and understood the repairs necessary and provided suggested additional repairs based on technician's review of electric vehicle. Although the cost to repair seemed a little high, the peace of mind achieved through these repairs makes the expense worth it. Personnel were courteous and professional.

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Great service as usual! Love the waiting area and friendly staff! Shannon was so personable and very accommodating. I highly recommend this dealership!

My dream car since a teenager was a grand Cherokee and when I finally got one in 2021, I’ve loved it the same ever since. They are bold in appearance and look like a strong vehicle. It has always run beautifully and I have had no issues thus far since 2021 and now it’s 2024. Very comfortable interior and attractive to the eye. Love love love my car.

They may not have the largest selection or the biggest showroom, but the Customer Service was top notch. Incredibly easy and worry free shopping and buying process and friendly and helpful staff. Couldn't be much happier.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

We recently had the pleasure of purchasing a new car from Suburban Subaru in Vernon, CT, and we can't speak highly enough about the outstanding service we received. From start to finish, our experience was nothing short of exceptional, thanks in large part to the expertise and dedication of Dan Leary, the Product Specialist who assisted us throughout the process. From the moment we stepped into the dealership, we were impressed by the warm and welcoming atmosphere. Dan greeted us with a friendly smile and immediately made us feel at ease. He took the time to listen to our needs and preferences, ensuring that he understood exactly what we were looking for in a new car. Dan's knowledge of the Subaru lineup was truly impressive. He patiently answered all of our questions and provided valuable insights into the various features and options available to us. With his guidance, we were able to find the perfect vehicle that met all of our requirements. One aspect of our experience that particularly stood out was the efficiency and professionalism displayed by Dan and the entire team at Suburban Subaru. The entire purchasing process was quick and seamless, with Dan expertly guiding us through each step. From the initial test drive to the final paperwork, everything was handled with the utmost care and attention to detail. Overall, we couldn't be happier with our experience at Suburban Subaru. Dan Leary went above and beyond to ensure that we had a positive buying experience, and we are extremely grateful for his assistance. If you're in the market for a new car and want exceptional service, we highly recommend paying a visit to Suburban Subaru in Vernon, CT. You won't be disappointed!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Mason, (the GENIUS) is a great ambassador for the dealership. He listened to my issues and solved them very quickley. This young man was apleasure to work with. He listens to the customer, very knowledeable about the product and cumunicated well. I would seek him out for any other issues I have.

Francesca Ravina was polite, knowledgeable and efficient. This is our 4 th car from Lia Toyota of Northampton, Ma. And she did what had to be done to get us our car in a timely manner. Michael and Joan Haley

Luckily, I stumbled across a $7500 instant rebate along with a $5000 above trade-in value for my car. I purchased the SEL trim with leather, adaptive cruise, lane assist, power driver seat, etc. No sun roof, which I did not want. 19" tires for a little better mileage. I am absolutely impressed with this car and feel very safe on winter roads (AWD), especially in winter mode. I find no fault other than it lacks a rear windshield wiper, Which I would prefer to have. Extremely quiet and comfortable ride.

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.

Excellent service department. Courteous and knowledgeable staff. Very busy, make sure to arrive by 2pm.

I love my CX30. Only a few very minor complaints. The back seat is small. I would only recommend it for small children. Since i'm the only user, it doesn't really apply to me. The car overall is small, which makes it easier to maneuver and more fun to drive than larger CX models. I'm 6'3 tall and have no problem fitting in the driver's seat - plenty of head and leg room. The other complaint is the small gas tank (under 13 gallons). Even though, I don't regret buying my CX30. It's a lot of fun! I would definitely recommend not looking at any trim level lower than premium due to all the options the premium includes. I opted for the non-turbo. It's fast enough without it, and was 3K less.

Ed was very helpful and informative. Helped me with a lot of stuff. Didn’t feel pressured to buy anything and answered all my questions

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

Leased my 4th BMW X7 from Seth. He does a great job throughout the process. Thanks to Marco for making the paperwork process simple and easy. I was very impressed with Gunnar today. Although I was trading in a similar car, he spent the time to show we are the changes/upgrades and a few things I didn't know before. Finally, a big shout out to the service department. They went out of their way to get BMW to cover a just out of warranty item on the X7 I was turning in. Best dealership I have worked with over the years. Honest, straight forward and reliable.