As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
The Service Agent Marcus is so professional with a nice personal touch by providing assistance to my questions about the features. Plus the group all work together so there was no long wait when one agent is not available.
My daughter bought a 2015 Kia Soul today from
Jeff Wiemann at Carmax Cy Fair. 15 minutes into our visit she realized Jeff had been her salesman back in 2013 when she purchased her 'first' car! He's a great salesman- I have always given 5 star reviews to carmax- but Jeff deserves a huge 5 star review too!
Great, I enjoyed the service and the salesman Anthony !!!
by Faye wilson4318 from DealerRater.com
October 30, 2018
Love the service, it was a pleasure purchasing my mkc, I believe that I will be satisfied with my service in the future. See you soon!!
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