Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
Found a jeep grand cherokee online. Spoke with Betsy and went down to see her within 30 minutes of phone conversation. Upon my arrival Betsy had the car pulled up so my time was time was not wasted. Entire process from the time I saw the vehicle to purchase was about an hour and a half. Betsy was fabulous. Zach did a great job without high pressure tactics to get me to purchase extended warranties, etc... I would go back again!
by Gregory "MAC" McAllister from White Bear Lake, MN
December 5, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Firstly, I was introduced to Hugh Bealka on a very busy Saturday. I wasn't intending on buying an Audi, but just browsing. After Hugh showed me the Q5 and going on a test drive, I was convinced that this might be the one. I was also looking at a new Lexus sedan. Thinking through it more carefully, I wanted to stay with an SUV and AWD. My wife and I proceeded with the Q5 purchase and Hugh was nothing short of fair, professional and genuine throughout the entire process. The dealership is spectacular and clean. If you ever want to consider a beautiful, excellent dealership, go to Audi of Maplewood and ask for Hugh. You will be very comfortable with the full process as Hugh will show you.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Joe Rys was fantastic to work with. He is friendly, knowledgeable and got to know us personally. He went above and beyond to make sure we were happy with our new vehicle as well as the process. I would recommend him to anyone in the market for a new car.
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
Purchased 2018 Kia Sportage, safety system prevented a crash. I am sure that it , also, prevented great bodily harm to me....and that’s very good.
This is exactly why I bought a Kia and another reason to purchase from Barnett Kia.
We had some credit issues and came to this dealership as they were recommended to help people with credit issues. We found a car and filled out our paper work and waited 24 hours for our approval. After submitting extra paperwork we were still waiting only to find out that the financing guy had left for the day and we were going to have to wait until the third day to finalize our purchase, We were ready to walk away and go somewhere else when they finally found someone to finish our paperwork and deliver or car. I felt that we were treated very poorly and the sales person almost lost a sale due to the poor performance of the financing person. I would question myself if I would ever return there if I was in the market for another car.
Barnett took it upon themselves to apply for a loan from a random bank without my permission when my original loan was rejected from my bank. The process started as them telling me there were rules for applying for car loans from banks. I only wanted $1,500 and they said minimum was $6,000. They did not know what they were doing. There also was a new rule at my bank that you could not take out a loan on an older car. Run. Stay away. Let them go bankrupt. Find an honest dealer.
We will be doing business with Barnett again in the future. Our sales agent, Dave Marcotte, dealt with us courteously and with genuine warmth. He made sure all our questions were answered and made it worth our time to drive some distance to get to Barnett. The sales process was extremely simple and fluid and we felt like they really appreciated us bringing our business to Barnett. We have already recommended Barnett Auto to several friends who are or may soon be in the market for a new/used vehicle.
Had a great buying experience yesterday when buying our new Jeep. My Sales Associate was great, he knew the product, had the answers I was looking for paper work was done in a timely fashion.
for those of you who know me and know the years I spent in the auto business know a compliment does not come easy for me as they MUST be earned and Barnett sure did.
Special thanks to Joel Sanchez for the great experiences.
My husband and I were met by the sales staff and We were registered and met with Anthony. (What a great person) He did not push us into a purchase.
Although we bought a different brand car we really like the atmosphere and the friendly people .
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