I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!
I purchased a pre-owned 2016 Camaro from Brighton Chrysler Dodge Jeep Ram on 11/29/18. I worked with Bryan Skulley and am incredibly happy with my decision. The entire sales process was easy and Bryan was very knowledgeable without putting any pressure on me to make a quick decision. I'm very happy with my experience and would recommend "Skulley" by name to anyone looking for a great deal on pre-owned vehicles.
I had told Nick, over the phone, that I /N want to spend 4 hours at the dealership. So, I was pleased that he had done his homework, and had most of it ready when we arrived. He helped us with the paperwork, and multi-tasked while we took the car for a test drive. We were happy with the deal on our trade-in. We settled on an overall price, and he is organized enough to get us through the process. He explained the new vehicle to us, and welcomed questions...??????...including future questions. A pleasant experience. (He still looks too young to be that good! lol)
I walked in with a very skeptical point of view, but then I met Gracie Tracey. She was absolutely wonderful to work with!!! She was professional, understanding, and personable. I leased a new Jeep Grand Cherokee without feeling any pressure! So happy!!! Thank you to Gracie and the staff at Brighton Chrysler Jeep!
This is the second purchase my family has made with Brighton Chrysler this year. We drive from Bloomfield Hills to Brighton because David Wade and the team at Brighton Chrysler have been exceptional. We highly recommend this dealer for trade ins, and new vehicle purchases. Five stars!
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
Very satisfied with my recent car leasing experience. Allen Myers made leasing my new vehicle a truly enjoyable experience. From start to finish he was professional and knowledgeable. He was patient and explained all of my options for pricing etc. Justin Davis is top notch in the finance department. Again led me step by step through the entire procedure. I would highly recommend Shuman and their professional staff of sales associates.
Dave Krause was especially fair and from the beginning, worked hard at getting me the best price possible. They do not work off commission, therefor stand to gain nothing by providing anything short of top notch customer care. By far the smoothest vehicle transaction I've made in over a decade! Dave certainly secured a repeat customer for many years to come.
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
I have dealt with several Dealerships/service departments. This group has been the most honest, concerned, and informative. They go the extra mile to provide the best service and to make sure the client understands. They have never tried to sell me something I didn???t want or need. I give them more then the stars available!
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Best buying experience ever in buying a SUV . Thanks too Jonathan Smoot .Everyone was so helpful and friendly We Thank you so very much.
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