New and used 2026 Chrysler Pacifica passenger vans for sale near Long Lake, IL

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Very good experience, Aly was knowledgeable, friendly, and very professional. I was in and out of the store with a completed trade in very quickly. Thank you

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Chris was fantastic. Spent a ton of time with me. Found the car I wanted without the options I didn't want.

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

Dealing with my sakes person Katherine was the best experience I have ever had Purchasing a new vehicle. From start to finish she kept us updated constantly on the vehicle we specially ordered. I wish every experience was as easy and pleasurable as this one.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

Mike Ascencio was very great to work with and helped me out with everything I needed!

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

The entire process was very easy. I would recommend this dealership to anyone looking for a great experience.

I made a 1 star Review BY ACCIDENT. I was under the assumption that was making the review for the Napleton's Arlington Heights. I have been trying to delete my previous reviews but couldn't. Please let me know if there is a way to delete it. Your dealership is one of the best in the area... for prices and staff. I worked with Tyson and he was really helpful with everything. I decided to wait a little and will be back at your dealership for new Jeep ;)

Trying to buy a car was stressing me out. Finally found the one at Wickstrom Auto Group. Michael K was my salesman. He made the whole process smooth, efficient and quick. He really cared about making sure all our questions and concerns were addressed. Great teacher of the car and its abilities. I would highly recommend Michael. We will definitely return to him for future vehicle needs! Side note: The most beautiful facility to purchase a car as well!

Everyone was nice, friendly and did the oil change in a short period of time. I am happy to trust that the work needed for my vehicle was done with the utmost professionalism. Especially pleased with surprise at the end. Thanks for another good experience. Would recommend this dealership. I will be moving and am disappointed that I will be too far away to continue servicing at this dealership.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

This was my first time buying a car on my own, and the process couldn’t have gone better. Smooth, honest, and straightforward from start to finish. I felt confident I got the best deal. Highly recommend. Mike was helpful and honest and got me the best deal!

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

My sales person, JJ Wilmer was very courteous. He answered all my concerns, showed me at least six vehicles. Answered all my questions about each to help me decide on one. He made the whole buying process pleasant.

The first thing I noticed about Wickstrom Auto Group upon arrival was how amazing and welcoming their dealership appeared. The appearance was matched, however, by the employees and our sales person, Michael K. Michael was great in every aspect. He made sure all our questions and needs were met in a private suite. He went over everything in great detail about the vehicle we were purchasing. Would go back in a minute. Thanks, Michael!