Used Chrysler Pacifica for sale near Adelphi, MD

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Professional, kind, and helpful. Rebecca answered all my questions and gave helpful advice. She was great

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I want to say that our salesperson Jason Harvey was really super helpful after going to Koons Tyson Toyota after a rather poor experience at Darcars Toyota. I had intended to just look at a red RAV4 they had in stock but we went home with it that night and left them our 2000 Honda CRV. I have deal with more than a few car salespersons over the past 3 months but Jason was one of the top friendly and helpful salespersons that I have dealt with. If most car salepersons were just half as good and friendly as him, the world would be a better place. I highly recommend him. LOL, being my 2000 Honda CRV was totally lacking most modern features found current new cars, he had to explain quite a bit to me and my wife and certainly helped set up our Apple carplay. My wife really liked him too.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

My salesperson was always available to answer questions and provide me with accurate information about my vehicle of interest

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Hands down, the best dealership in the United States! From the moment I walked through the doors, I knew I was in a place that truly values its customers. The level of professionalism, warmth, and genuine care displayed by the staff is unmatched. This isn't just a dealership, it's an experience. What sets this team apart is its extraordinary customer service. Every interaction feels personal, as if you're reconnecting with old friends rather than meeting someone for the first time. Several team members made me feel like they'd known me for years, remembering small details and going out of their way to ensure I felt comfortable and valued. The staff is not only knowledgeable and efficient, but also incredibly kind and approachable. Whether you're buying your first car or returning for service, they treat you with the same level of respect and enthusiasm. It's clear that this team is passionate about what they do—and it shows in every handshake, every smile, and every follow-up call. To say they have an excellent team would be an understatement. They’ve built a culture of excellence that radiates through every department. If you're looking for a dealership that combines top-tier service, heartfelt hospitality, and a commitment to excellence, look no further. This is the gold standard.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Steve was great with my Tacoma definitely go see him for you new car, he’s very knowledgeable.and helpful the whole staff and financial group was great

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I'd been shopping for a 2025 Ridgeline for several months and found exactly the color and trim package I wanted at Sheehy for a good price. Most dealerships hadn't marked down the 2025 models when the 2026 models came out, but Sheehy offered a good price AND gave me an additional military discount. On top of that, the salesman (Jay Santos) was top notch. He came in on his day off to work with me on a Sunday, and was very professional and knowledgable. Often, the car buying experience is tedious and unpleasant. But with Jay is was straight forward and efficient. When it comes time to do this again, I'll be looking at Sheehy first.

Pacifica was designed with people in mind. Amenities are super. Ride is smooth and handles well. Stow n go seats are fabulous. Wish ithad better milage but 30mpg on highway not bad.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Nick and Alladin were wonderful! Nick helped with the details and Alladin with the test drive and showing me all the features!! Both were wonderful and I absolutely love my Rubicon!!! Even the finance gentleman was phenomenal (Sadly I don't remember his name). It's been 3 months and it's still my favorite vehicle I have ever purchased!! Thank you all!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I had a great experience at this dealership. The staff was friendly, honest, and never made me feel pressured. They walked me through every step, answered all my questions, and helped me find the perfect car within my budget. The whole process was quick and smooth. Definitely recommend to anyone looking for a reliable place to buy a car.

This is the perfect van for traveling. It is comfortable and there is plenty of room for luggage. This is one of the few vehicles that has enough legroom for my husband in the passenger seat. He is 6'5". It is large enough that I can hold my own on the interstate. Would of kept this one except we were interested in a hybrid.