Used Chrysler Pacifica for sale near Ford Heights, IL

From the moment I walked in the door at Napleton Mercedes in Schererville until I drove out the lot with a brand new Mercedes, these folks treated me like a queen! Roger Buss and Tony Turco checked in with me a number of times. Roger set me up to work with Holly Avant...what an awesome, knowledgeable person she is! Holly answered every question I had and came up with a number of questions I didn't think to ask! Brandon took great care of me and ensured I was satisfied. The final thing that made it all the best car buying experience of my life was, Holly came out, set up my phone, made sure I knew how to operate it properly and then set up all my favorite channels on the satelite radio. Thanks to all of you for making my Mercedes dream become a reality!

I purchased a car though Guarenteed motor cars this year in March, in which I was looking for my first car. Up until the purchase, I was kindly greeted by Omar, which was my salesman, and he helped me along with buying my car with the interests I had in what I was looking for. After the fact, he offered me refreshments while I was waiting which was very nice of him to do. Because the dealership sells used cars, it’s not perfect condition which I was aware of, but they made sure my car was good with the engine, transmission, etc…, and that the car was clean and ready for me once the deal was done. Any concerns or questions I had, Omar and all of the other salespeople helped me out and made sure that what I was getting into was the best decision. And if I needed any kind of service done, they were going to take care of me, many other dealerships don’t do. Great prices, great cars, great people. Definitely recommend for anybody looking to buy their first car or even trade in their car for an upgrade

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Tremaine is an amazing salesman! He made sure that I was well taken care of here at South Chicago Dodge. I definitely recommend him if looking for a vehicle very professional.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Such a professional and friendly place to buy your next car! Lainie was fantastic! Very responsive, respectful, well-informed, and patient. Great saleswomen! I highly recommend her! Everybody there was friendly and helpful! I couldn't be happier!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

These guys are great come here in and out highly recommend this place. Great customer service.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

Great experience, this dealership takes customer experience very seriously and works hard for your business!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Very nice selection of cars.Their website was very helpful in searching for a car. Overall it was a hassle free experience buying our new Durango .

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Great dealership to work with and they made everything easy. I got a great price on a used truck and I can be very picky. The truck was in good condition at a price I was looking for (again, I'm very picky), the paperwork went very smoothly and quickly, and everyone was extremely pleasant to work with. I wouldn't hesitate to work with them again!

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Chris Sheets was an excellent sales person to deal with. He was able to answer all of our questions

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Jim Ralph and the team at Bettenhausen made the process smooth and quite simple. I must say Jim and the team was very sensitive to my concerns and made sure I was taken care of.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Salesman was Great and was Very Knowledgeable about my concerns and the vehicle I bought would recommend this place to all my friends and family

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Sales manager and staff were friendly, helpful. Sam was great to work with, very straightforward. No hidden fees, fair priced, I would recommend purchasing from them.

This dealership is amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure we were completely satisfied with our purchase. Service went above and beyond expectations.

From the time I walked into the establishment I was greeted and treated with respect. I love how the salesman was knowledgeable about the exact vehicle I came in for. He went above and beyond and through every obstacle that possible came my way. This car purchase was an early birthday gift to myself and I am so happy with my decisions.

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Called and spoke to Frank and he was so pleasant that I had to go. Yourself got me into the Jeep I wanted and worked so hard to get the best rate possible! Don’t sleep on this dealership! You won’t be disappointed!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Mr, Money Carlos was absolutely fantastic! He was very knowledgeable and helpful in assisting me with purchasing my brand new 2026 Chevy Equinox. Very satisfied customer

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

I have confidence in the Service area of Bill Kay Honda! The staff know me and I trust them. All the cars in our household were purchased from Bert. We trust him and the service department and feel Honda is a quality product. That is why we continue to come back and refer to people we meet to go to Bill Kay and our has their car from Bert!!! We own a HRV, an Accord and a Civic.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.