My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
Luis Martinez took the time and patience to show us the cars we wanted to see, he gave us enough time to decide without pushing, rushing or yelling us to buy a car as in the past, we had bad experiences with other sellers,
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
I was looking for a new vehicle and purchased here. I didn't realize until later that I was totally ripped off when I started doing research on price. I would recommend looking around before buying here.
I just purchased a used Jeep Grand Cherokee from this dealership and it was a great experience! I usually hate looking for a new vehicle due to having to deal with the dealerships but it was different this time. I called to negotiate a deal on a vehicle I was interested in because I live 5 hours away. I dealt with Alex and everything was straight forward from the start. I was told what could be done without all the games and drove the 5 hours to look at the vehicle. Everything was exactly as described and closing the deal was painless. Thanks again!
David Tranchilla was excellent! He really worked hard to get me in the car I wanted, but unfortunately was not able to match the price of another dealership. However, I would not hesitate to contact them again for any future vehicle purchase.
I have purchased vehicles here for years. Once again I came here looking for a good used auto.ken mc Connel assisted in my finding what filled my needs. Ken is someone I would recommend to family and friends.
I bought a new ram I told Sonny what I wanted and 20 Minutes later it was sitting in front of it or full of gas keys in my hand you want to good buying experience go to Southtown dog and asked for Sunny
Excellent service from Ryan as he put the hitch on my recently purchased PHEV. I have 1500 miles and 1150 miles battery use only. Less than 20 gallons of gas used. Also, chose to tint windows. Charles Curry was great to schedule appointment. Confirm by email and provided a 24 hour reminder. Mungenast provided shuttle to shopping mall. I'm appreciative of the professional attitude. Visit them soon!!
Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
Codi was amazing! He was the first one to ask me what I was looking for. He took the time to make sure I got the car that I really wanted. Thank you, Codi!
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