I bought my SUV at Castle. Excellent service from the beginning until delivery of my vehicle. FREE oil changes, FREE hand car washes and a very knowledgeable staff from the show room floor to the service department has me and my husband very happy customers!! Thank you Castle for all you do for us!!
This is the 10th vehicle we have purchased here. EVERY time is a easy and quick process. Bob and Tim are very easy to communicate and work with, and are very trustworthy. They both go above and beyond to make sure you are in the right vehicle.
My 2005 Jeep Liberty is at the end of its life. The technician that looked her over did a thorough job & reported everything back precisely. The service manager & rep spent some time talking to me about the best course of action. I felt like I was being looked after like a member of the family. I appreciate their honesty and as always quick & friendly service.
Jim our salesman went above and beyond for us. He listen to what we wanted in a vehicle , told us the reality of things. Didn’t beat around the bush and didn’t put us in a vehicle we didn’t want. Jim is the man
After slowly expanding my search parameters to find the 2017 Ford Expedition EL King Ranch that I wanted, I found one at Siemans Ford. Absolutely brand new with only 62 miles. Their pricing was fair and I told Dan in sales that I want it. Greg emailed paperwork, money was wired, I had a business meeting coming up in Jackson MI so they were kind enough to send Ken over to pick me up from my hotel and take me to the dealership. I signed the remaining paperwork and took delivery of the Expedition. Even Mr. Siemans came over to meet me. Everything went like clockwork. Even though I'm heading back to Texas and would not hesitate to do business with Siemans Ford in the future.
Purchased a Certified Audi A3 from Team Audi Volkswagen. Bobby Sosa was an excellent salesman. He was pleasant, informative and not pushy throughout the process including the negotiations for our trade-in and the A3 purchase price. I was pleased that Team Audi did NOT have an additional salesman jump in when it didn't look like the deal was going to happen right away. Bobby stayed on point and we were able to get the deal done.....not typical of my other car buying experiences.
I would definitely recommend Bobby and Team Audi!
Joe was great ! He kept in contact prior to our arrival. He had both vehicles I was interested in warming up when we arrived ( it was chilly out). Everyone was very friendly and helpful in making things go smoothly.
I LOVE my new Enclave
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
Had a great experience at Bosak. Luis Garcia was our salesman and he was awesome. There was no pressure and he answered any questions we had. He went above and beyond our expectations. For example: my wife and I bought a used 2016 Ram 1500. The previous owner plasti-dipped the emblems on the truck and I didn’t really like it. I told Luis that if I bought the truck that I would remove the plasti-dip. Instead Luis went in back while the truck was being detailed and removed all the plastic-dip himself so that the truck came out looking stock just the way I like it. It was a little gesture that showed how well he takes care of his customers. I would highly recommend going to Bosak of Merrillville for a car and ask for Luis.
Luis Garcia was our salesman, and he was fantastic!! He has helpful, answered our questions, and was pressure free. Everyone at the business were welcoming and easy to talk to. We were very grateful for our salesman, and our positive experience at Bosak.
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