Buying a new car from Jim Glover Dodge in Owasso was great. Staff was friendly and they really do try to be transparent with info and costs. I test drove several cars and once I picked out what I wanted, the process moved pretty fast. Scott Lackey was professional and helpful. Adam was also friendly and knowledgeable. I would recommend this dealership to any of my friends.
I own a 2015 Nissan Titan and end the market to buy a new one. I started off with Route 66 Nissan and they didn’t have quite what I was looking for but they have the best salesman Brandon Hickman around and some pretty awesome deals. Hopefully soon I will be back to purchase a titan from them.
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
Completed my duediligence stopped off at Chris Nickel's on way to another dealership. Still tried other Dealer and experience was Night & Day. Ended up comming back & lived hapily ever after with my new Vehicle. Thanks Tom & special thank Matt in finance ! :)
Looked at several dealerships even though we???ve bought our last five vehicles from Nikels, and the end result was coming right back. The used dealership went above and beyond to accommodate both my time and financial considerations. In particular Sales Associate Andrew Medina was beyond helpful by both taking the time to provide me with preliminary numbers on several vehicles and texting me when there was any kind of sales. After four days Andrew continued to help through test drives, comparisons on different models, pricing, and even anwering calls on his days off. Once I finally decided on a vehicle, with no persuasion or coercion from Andrew, the manager (forgot name but really nice guy with beard) quickly got us through the process. It was by far the fastest transaction dealing with a car purchase to date. Trust me on this...I???ve been to every Jeep dealer within 100 miles and you will not find more fair pricing up front on the vehicle, fair trade value, or a better crew to help you out.
I have been a customer of Chris Nikel for several years. They have consistently provided a great experience with a genuine sense of friendship and quality. I truly enjoy the people and environment and feel like the employees provide great service with a genuine attitude versus a fake, ???they make me do this??? approach I???ve encountered with others in the past.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
Gerard helped make what has previously be torturous experiences a pleasant one. I dreaded purchasing a car expecting the same old same old. I was pleasantly surprised. There was no high pressure sales tactics. I bought a great car and hopefully a salesperson I can rely on for each car purchase from here on out.
Great sells and service department. The service department is always fast, friendly and courteous.
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