This was our first time ever purchasing a new car. It seemed daunting at first and we didn't really know what to expect. However, I want to specifically commend Ms. Shelly Karl, who greeted us with a very friendly and welcoming hospitality. She was very patient in showing my husband and I various options and understanding our ordeal. She even went above and beyond by going the extra mile to accommodate us and guide us as to what we needed to complete the purchase process. I must say she truly is a people's person and made it less daunting. Thank you Ms. Shelly for being my sales consultant. You were awesome!
I also want to thank Mr. Craig Mulligan, one of the financial managers, for explaining thoroughly each aspect of the financial deal and being able to obtain a great deal for us first time buyers.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I visited Rudolph to look at trading my truck for a newere used truck. The employees were friendly but not pushy. The facility was great & it was quick to get the information I needed on making a trade. I would highly recommend Rudolph dealerships in the future.
We just purchased our 4th vehicle from the Dick Poe Family, and the service was excellent! Our salesman, Rick, is knowledgeable and friendly, and was able to provide answers to all our questions! George, the finance officer, made the buying process easy and fun! The two men show what great employees the Dick Poe dealership has always had, and why we'll come back again!
Was shopping for a new vehicle , I came across a Chrysler 200 and a Honda Civic they had at there lot . Alex Lopez the salesmen helped me our great , very professional and knew what payments I needed .
We came here to purchase our son his first car. Carlos Munoz was our salesperson, and he made this process very enjoyable. My son had a negative experience at the first place we went. My mistake for not going here first. Carlos explained EVERYTHING about the car before we even drove it. He was very knowledgeable about it and answered any questions we had. I told him what I wanted to spend and he showed me cars in that range, no trying to get us to go over budget. Once we bought the car he made sure the little things were taken care of. When we went to get the car EVERYTHING was ready to go the car looked brand new. The experience from beginning to end was great !!! I HIGHLY recommend this dealership for great prices and I would use my salesman Carlos if you want the best car buying experience !!!
I just bought a new 4 runner and the sales rep. was very attentive to my questions and explained everything very well. The general manager Gerald Miller and the service manager have always gone out of their way to help me with any issues I have. You drive up to the service area and employees are with you instantly. Poe Toyota personnel are professional and polite and treat you with respect; I HIGHLY recommend this dealership.
I was online shopping for a vehicle. I came across this dealer. I saw a truck that caught my eye. Submitted an inquiry. About 10 minutes later I get a phone call. I spoke with Vianey. Great customer service. Went in that day and drove out with said vehicle that same day! Excellent service. Quick approval and very friendly. Thank you Vianey and Enrique for your help!
The staff was very responsible and polite. Everyone was very helpful and made this purchase an easy one. I was surprised by how little the process lasted. Most importantly, everyone made sure they helped me get the absolute best deal possible and that I was fully satified. I highly recommend this place.
THIS DEALERSHIP IS TOP QUALITY, THE SERVICE WAS GREAT AND THERE FACILITY IS THE BEST FROM ALL OF THE INDEPENDENT DEALERS. MUST GO IN AND SEE FOR YOURSELF
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