Dodge Grand Caravan for Sale in Alcoa, TN

Today the guys at Ole Ben Franklin Motors in Alcoa really saved me. My 2 yr old Lincoln MKZ was showing low battery in the key so I decided to change the batteries in both key fobs. They came apart easily but over 2 hrs later a total of 4 intelligent adults were unable to put them back together, so I am thinking I have to drive all the way into Knoxville to the delearship where I purchased the car. I had company coming and really didn’t have time but my car was useless until I did. So I jumped into my old Ford truck and took off. On the way I passed Ole Ben Franklin Motors so I thought why not try to see if they could do it. I walked in and explained my problem and the first guy asked if I bought the car from them. I said no and he said OK and went right to work on the fob. After a couple of minutes he decided there must be some trick to it and walked me over to Tom Weiss the general manager. Tom immediately smiled at me, took the fob and went to work on it. It took him about 4-5 minutes but he got it together and handed it back to me. I thought I may be pushing my luck a bit but took the other fob out of the bag and asked if he would do that one too. It was in 4 pieces so soon a delightful young named Mitchell walked up and between them both they got the second one back together. THANK YOU TOM AND MITCHELL for your graciousness. I was treated like their best customer ever even though they knew I had never purchased anything from them. They are the kind of people I love doing business with so I will give them a try the next time I need a car.

They made sure I got the Truck that fit my needs. Great sales staff and service. My truck did not have a spair tire and was reimbursed what I paid for it. They registered my truck and got me a new Desert Storm Veteran plate. Thanks!

It doesn't get any easier than West Chevrolet wether your buying or getting a service.

Good people great service... They were good to me and very helpful..The process was easy and fast. I’m happy with what I got. If your in need of a vehicle definitely the place to go!!!

Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!

This was probably the best car buying experience I have had. Our salesman, James Warren, and our Audi technologist, Shaun Jameson couldn't have been more patient and helpful.

Had some issues with a windshield that was to be replaced but dealer would pay the full cost. They didn’t keep their word. Also the

Rashid was very easy to work with and made the process of buying a car very easy and he keeps you entertained while remaining professional

Good experience from sales to service bought what I wanted fine people. My car was clean full of gas and ready to go when we finished my paperwork

Kia Parkside, Colton, JT, and Matt were nothing short of a blessing to me. I was extremely nervous about purchasing a new car, but they made my experience painless and were very patient with me. Oh & I love my brand new Kia Soul!

If you want to get chased down and tackled by a used car salesman, go somewhere else for that. The owner was real cool in all aspects of the process. From fixing some flaws, staying late and making sure I was happy with what I got. Great experience and NO fast talk. Upfront and honest.

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.

My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!

Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !

excellent response and ordered a car from nashville location good selection , no pressure and answered all our questions would recommend this location to a friend or relative

Really liked the fact that they do no add all the doc fees onto a sale. When they give you a price then that is the final price.

Quick response to questions about a vehicle of interest.

I noticed a SUV on their website. I went down on a Mon morning to check it out & was apprehensive since this was my first Chevrolet purchase. Bobbi Blackburn took me out for a drive & put me at ease. I had other appointments that day so I left her my info & all the work everyone dreads at a car lot was done by that evening and papers ready to sign. They also worked to get me a great interest rate to help my credit score. I would recommend Bobbi & Volunteer Chevrolet to anyone!